Homebuilder Ratings & Reviews

Landsea Homes Reviews

252 Homeowner Reviews Completed Dec 2023 - Jun 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Midlothian, TX, on Jun 12, 2025

We had to get drywall repaired in closet and they said it was done after we got keys after closing. It was not done properly so team had to come back out and redo it while we moved in.There was also stain spot in master math and they sanded it off and its now a rough spot.

4.6
Verified Homeowner
Cleburne, TX, on Jun 12, 2025

Polite and helpful staff getting us into our new home!

4.7
Verified Homeowner
Minneola, FL, on Jun 12, 2025

Everyone we dealt with was very pleasant, and easy to work with.

4.5
Verified Homeowner
Novato, CA, on Jun 12, 2025

The over build quality/fit and finish of my home is poor. Floors not level, LVP installed incorrectly, walls not straight, corners not square, ceiling not level. Cabinets damaged, poorly patched and installed. Beige wall paint forgotten about and painted after everything was installed, cover plates and hardware not removed so there are paint marks on all of them. We had dozens of items marked during the walk through that were not fixed prior to move in. Windows that leak after multiple repair attempts. Cheap toilets with out soft close lids in a $1M condo? Seriously? You had a great HVAC system installed but then used cheap after market thermostats instead of the proper Mitsubishi units, rendering all the features and efficiency capabilities non functional. The faucets you chose are terrible for the sinks they are paired with, they are too small and your hands hit the back of the sink when you try to wash your hands. I could go on for days. But we are over it. We moved in in December and move out next week. Our unit is sold. [name removed] has cured me from wanting new construction, never again.

3.7
Verified Homeowner
Kissimmee, Fl , on Jun 12, 2025

[Translated from ES] TOTALLY NEGLECTED

0.8
Verified Homeowner
Godley, TX, on Jun 12, 2025

[name removed] was right there with me every step along with [name removed]. Along with [name removed] on the warranty side.

5.0
Verified Homeowner
Leesburg, FL, on Jun 11, 2025

[name removed], who makes sure everything is done right has been fantastic. [name removed] was also very helpful. Very happy on the move in.

4.8
Verified Homeowner
Fontana, CA, on Jun 11, 2025

Lots of things we were told while in the process were incorrect. Still waiting on the cement on our street to be fixed as we were told it would be 6 months ago

3.4
Verified Homeowner
Mesa, AZ, on Jun 11, 2025

It has taken so long for my repairs to be addressed and finished. I’m almost at my one year mark of living here and I’m still waiting. I never know who to call.

2.9
Verified Homeowner
St Cloud, FL, on Jun 11, 2025

[Translated from ES] From the moment I walked through the door, I knew it was the home I'd been looking for. The natural light, the open spaces, the finishes. The process from start to finish is exciting but satisfying... Now, every corner of the house tells a story and begins to reflect our personalities. The effort was worth it, and there's nothing like the satisfaction of knowing this space is completely ours.

4.5
Verified Homeowner
Fontana, CA, on Jun 11, 2025

We love the after-service customer service. How quick in response and how attentive to all the details.

5.0
Verified Homeowner
Surprise, AZ, on Jun 10, 2025

Worked with us well on the contingency sale of our old home and getting into our new one. [name removed] was great.

4.3
Verified Homeowner
Kissimmee, FL, on Jun 10, 2025

There is no communication. We have attempted to get things fixed in our home since one year ago and they always make an excuse. It took 6-7 different appointments to get our AC fixed and now we are having a different problem and once again it’s somebody’s else’s fault. We have mass flooding in our yards and the same, nothing they can do. We have a stain on our ceiling, nothing they can do. It honestly a joke and not taken seriously that this is someone’s home. Our home is important to us because we have worked very hard for this moment, for a company not to keep their word is disrespectful and disappointing.

1.3
Verified Homeowner
Goodyear, AZ, on Jun 10, 2025

I’m very pleased to [name removed] teams so much. [name removed] and [name removed] are the best from start to finish the contracts. Smooth process, explanations and very friendly.

5.0
Verified Homeowner
Surprise, AZ, on Jun 10, 2025

I like my home a lot in general. When I have complaint about a repair that’s needed I am made to send a picture or a video instead of just sending someone to look at the problem. I have to explain myself repeatedly. My air conditioner makes a loud sound when it turns off. The repair guy was great, but he said the new model of my unit has been changed not to do that but it’s not fixable on this particular unit. So we live with it! Things are skimmed over or not addressed at all at the final walkthrough and comes as a surprise when they say it’s not warrantied. I have done 3 final walkthroughs here, mine and 2 of my daughters and they are very inconsistent.

3.4
Verified Homeowner
Ontario, CA, on Jun 09, 2025

The amount of times we had to resubmit the same document.

5.0
Verified Homeowner
Midlothian, TX, on Jun 09, 2025

There are several issues with home, like tripping breakers, chip on tile. [name removed] staff, specifically [name removed] worked with me through the process and made me feel at home. She is the reason I followed through with the purchase

4.4
Verified Homeowner
Deland, Fl , on Jun 09, 2025

I have a 2 story home and the entire stairwell was offset and visually bowed. After several months, the entire stairwell ripped to framing, studs shaved and drywall hung and textured it is still visually bowed, but am told "Tough luck, it is within the specs that [name removed] warranty provides" It's a brand new home that was ripped to frame, so why is the drywall still bowed and I have to deal with it? Poor quality and even poorer customer service.

1.9
Verified Homeowner
Palm Bay, FL, on Jun 09, 2025

The lender, [name removed] from NFM was amazing. The team in our neighborhood was very friendly but extremely slow to correct issues and there seemed to be communication breakdowns causing inconveniences and frustrating situations for us, which should not happen in a newly built home.

4.2
Verified Homeowner
Davenport, FL, on Jun 08, 2025

Every one was very helpful and attentive to all my concerns.

4.6
Verified Homeowner

Builder Profile

Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.