Top Homebuilder Ratings & Reviews

Southgate Homes

5t Ranch

3 Homeowner Reviews Completed Aug 2021 - Sep 2024

Southgate Homes

Overall Satisfaction

4.7
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

0.0

Community Profile

Southgate Homes logo
Award-winning Southgate Homes is recognized as one of the top luxury production home builders in the Dallas-Fort Worth metroplex. Our proven formula of setting high standards for each of the five key home building elements – desirable communities , unsurpassed architecture and design, desirable floor plans, stylish home features, and quality construction – has made us a premier DFW luxury home builder.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Argyle, TX, on Jun 22, 2020

The contract and sales process was challenging. Lack of information provided, lack of proactive engagement and updates from the [name removed] sales agent. Attention to detail during the design selection process by the design center was disappointing. The only shining light throughout the process was [name removed] who did his best to make up for the previous misses and mistakes by sales and design.

3.6
Verified Homeowner
Argyle, on Oct 23, 2020

Inconsistent service. Some vendors are great, others are unreliable. A/C still not operating consistently

3.0
Verified Homeowner
Argyle, on Aug 05, 2021

Disliked the mortgage company they recommended. Rest was great.

5.0
Verified Homeowner
Argyle, on Feb 19, 2020

[name removed] is great to work with.

4.2
Verified Homeowner
Argyle, TX, on May 08, 2020

Loved the whole experience and [name removed]'s patience with the numerous questions i had.

5.0
Verified Homeowner
Argyle, on May 12, 2021

I love my new home, however, I am disappointed with warranty. We submitted an emergency request and a request for other items and it took way too long to get back with us. And that was only because we reached out to the builder. We still do not have a date to when they will come and do the work.

2.6
Verified Homeowner
Argyle, TX, on Oct 16, 2019

Beginning of the sale process was good however [removed] Homes had a difficult time delivering.

3.1
Verified Homeowner
Argyle, on Dec 17, 2019

Prompt response time and handling of any issues

5.0
Verified Homeowner
Argyle, on Apr 03, 2020

The construction process was communicated well. What we were would happen did happen.

4.7
Verified Homeowner
Argyle, TX, on Sep 19, 2019

Being able to customize a floor plan to meet our needs was what I liked best about the process.

4.0
Verified Homeowner
Argyle, on Nov 30, 2019

Expedient and timely response

4.7
Verified Homeowner
Argyle, on Dec 30, 2019

They respond to my questions and do what they say.

4.1
Verified Homeowner
Argyle, TX, on Aug 07, 2019

[removed] was honest and helpful.

3.5
Verified Homeowner
Argyle, on Oct 23, 2019

We've been very happy with the warranty service. They are fabulous about communication and get back to us immediately and are quick to get any problems fixed.

5.0
Verified Homeowner
Argyle, TX, on Jul 03, 2019

We loved the design process.. that our ideas were able to be incorporated and nothing about [removed] is bland or cookie cutter and we felt our ideas were listed to during the initial stages.

4.3
Verified Homeowner
Argyle, on Sep 03, 2019

I am having a foundation issue. They have been very responsive.

4.4
Verified Homeowner
Argyle, TX, on Jul 02, 2019

The simplicity of the process.

5.0
Verified Homeowner
Argyle, TX, on Apr 03, 2019

The best part of [removed] is being to access [removed] to help sort out issues that came up through the building process.

4.3
Verified Homeowner
Argyle, TX, on Mar 27, 2019

Nice and did what they said

5.0
Verified Homeowner
Argyle, TX, on Jun 27, 2018

Willingness of the [removed] team to customize and meet our needs to purchase

4.8
Verified Homeowner
Argyle, TX, on Feb 26, 2018

Major electrical issues - 3 of the four master closet lights shorted out - 5 master bath lights shorted out - lights flicker momentarily when turned on. Leaking window = wet windows ledges. Warped kitchen cabinet door. Heating and air conditioning - uneven heating and cooling from room to room. Mail boxes located in a mud hole. Laundry room cabinets to low - can't fully open a top loading washer.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Argyle, TX, on Jun 22, 2020

The contract and sales process was challenging. Lack of information provided, lack of proactive engagement and updates from the [name removed] sales agent. Attention to detail during the design selection process by the design center was disappointing. The only shining light throughout the process was [name removed] who did his best to make up for the previous misses and mistakes by sales and design.

3.6
Verified Homeowner
Argyle, TX, on May 08, 2020

Loved the whole experience and [name removed]'s patience with the numerous questions i had.

5.0
Verified Homeowner
Argyle, TX, on Oct 16, 2019

Beginning of the sale process was good however [removed] Homes had a difficult time delivering.

3.1
Verified Homeowner
Argyle, TX, on Sep 19, 2019

Being able to customize a floor plan to meet our needs was what I liked best about the process.

4.0
Verified Homeowner
Argyle, TX, on Aug 07, 2019

[removed] was honest and helpful.

3.5
Verified Homeowner
Argyle, TX, on Jul 03, 2019

We loved the design process.. that our ideas were able to be incorporated and nothing about [removed] is bland or cookie cutter and we felt our ideas were listed to during the initial stages.

4.3
Verified Homeowner
Argyle, TX, on Jul 02, 2019

The simplicity of the process.

5.0
Verified Homeowner
Argyle, TX, on Apr 03, 2019

The best part of [removed] is being to access [removed] to help sort out issues that came up through the building process.

4.3
Verified Homeowner
Argyle, TX, on Mar 27, 2019

Nice and did what they said

5.0
Verified Homeowner
Argyle, TX, on Jun 27, 2018

Willingness of the [removed] team to customize and meet our needs to purchase

4.8
Verified Homeowner
Argyle, TX, on Feb 26, 2018

Major electrical issues - 3 of the four master closet lights shorted out - 5 master bath lights shorted out - lights flicker momentarily when turned on. Leaking window = wet windows ledges. Warped kitchen cabinet door. Heating and air conditioning - uneven heating and cooling from room to room. Mail boxes located in a mud hole. Laundry room cabinets to low - can't fully open a top loading washer.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Argyle, on Oct 23, 2020

Inconsistent service. Some vendors are great, others are unreliable. A/C still not operating consistently

3.0
Verified Homeowner
Argyle, on Feb 19, 2020

[name removed] is great to work with.

4.2
Verified Homeowner
Argyle, on Dec 17, 2019

Prompt response time and handling of any issues

5.0
Verified Homeowner
Argyle, on Nov 30, 2019

Expedient and timely response

4.7
Verified Homeowner
Argyle, on Oct 23, 2019

We've been very happy with the warranty service. They are fabulous about communication and get back to us immediately and are quick to get any problems fixed.

5.0
Verified Homeowner
Argyle, on Sep 03, 2019

I am having a foundation issue. They have been very responsive.

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Argyle, on Aug 05, 2021

Disliked the mortgage company they recommended. Rest was great.

5.0
Verified Homeowner
Argyle, on May 12, 2021

I love my new home, however, I am disappointed with warranty. We submitted an emergency request and a request for other items and it took way too long to get back with us. And that was only because we reached out to the builder. We still do not have a date to when they will come and do the work.

2.6
Verified Homeowner
Argyle, on Apr 03, 2020

The construction process was communicated well. What we were would happen did happen.

4.7
Verified Homeowner
Argyle, on Dec 30, 2019

They respond to my questions and do what they say.

4.1
Verified Homeowner