Homebuilder Ratings & Reviews

Century Complete

Phoenix Tucson

631 Homeowner Reviews
Mar 2023 - Sep 2024

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Phoenix Tucson Communities Map

 

Community Satisfaction Ratings

  • Arizona City

    4.8

    Phoenix Tucson - 215 Homeowner Reviews

  • Arroyo Grande

    4.8

    Phoenix Tucson - 11 Homeowner Reviews

  • Arroyo Vista

    4.8

    Phoenix Tucson - 39 Homeowner Reviews

  • Cottonwood Bluffs

    4.9

    Phoenix Tucson - 24 Homeowner Reviews

  • Cross Creek Ranch Series A 45's

    4.7

    Phoenix Tucson - 31 Homeowner Reviews

  • Cross Creek Ranch Series B 58's

    4.8

    Phoenix Tucson - 16 Homeowner Reviews

  • Cross Creek Ranch Series C 65's

    4.7

    Phoenix Tucson - 17 Homeowner Reviews

  • Lee Homes

    4.6

    Phoenix Tucson - 15 Homeowner Reviews

  • Mountain View Estates Casa Grande

    4.6

    Phoenix Tucson - 19 Homeowner Reviews

  • Picacho Heights

    3.5

    Phoenix Tucson - 1 Homeowner Reviews

  • The Canyons at Whetstone Ranch

    4.9

    Phoenix Tucson - 26 Homeowner Reviews

  • Toltec Arizona Valley

    4.6

    Phoenix Tucson - 47 Homeowner Reviews

  • Turquoise Hills

    4.7

    Phoenix Tucson - 8 Homeowner Reviews

  • Tuscany

    4.8

    Phoenix Tucson - 47 Homeowner Reviews

  • Village at Sundance

    4.9

    Phoenix Tucson - 73 Homeowner Reviews

  • Water Crest

    4.9

    Phoenix Tucson - 38 Homeowner Reviews

  • Wickenburg Country Club Estates

    4.9

    Phoenix Tucson - 4 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Phoenix Tucson
Purchase Experience Testimonials from Real Homebuyers

Benson, AZ, on Sep 13, 2024

The ease of touring the homes with our Realtor. The ease of the online application, mortgage and communication. The communication with your Construction Manager [name removed] was stellar!

5.0
Verified Homeowner
Coolidge, AZ, on Sep 12, 2024

It was super quick and simple. The builder rep [name removed] was great in fixing all of the issues we brought to his attention at move in

5.0
Verified Homeowner
Benson, AZ, on Sep 11, 2024

The loan process took a little longer than we all thought. Other than that, everything has been great

5.0
Verified Homeowner
Wickenburg, AZ, on Sep 09, 2024

Everything was great! No complaints.

5.0
Verified Homeowner
Casa Grande, AZ, on Sep 09, 2024

I like that it was all online, and I didn't feel the pressure of any commitment until I was fully ready.

5.0
Verified Homeowner
Casa Grande, AZ, on Sep 07, 2024

Very helpful, beautiful home

5.0
Verified Homeowner
Benson, AZ, on Sep 06, 2024

The whole process was seamless. It was one of the easiest things I have ever done. I am looking forward to buying another home just like this. I can honestly say there was no stress, no mess, no hassle, it was awesome!

5.0
Verified Homeowner
Wickenburg, AZ, on Sep 06, 2024

[name removed] was amazing. Kept us well informed and provided a very through walk through.

5.0
Verified Homeowner
Benson, AZ, on Sep 06, 2024

The new construction experience. Nothing is like having a new home your can build a starting foundation in

5.0
Verified Homeowner
Coolidge, AZ, on Sep 06, 2024

Everybody that has helped us throughout this process were patient and understanding with us.

5.0
Verified Homeowner
Coolidge, AZ, on Sep 06, 2024

Everyone was very kind and efficient, made the whole process very pleasant.

5.0
Verified Homeowner
Benson, AZ, on Sep 06, 2024

I loved how straightforward and honest the builder was with me no one was pushing and everything got completed on time

5.0
Verified Homeowner
Arizona City, AZ, on Sep 06, 2024

Had a bad experience with [name removed]. Many things within the home were completed very lazily and seems to have been operated in bad faith. Very easy issues that should have been taken care of prior were not. The floor on the home was not sanded correctly causing major dips and bumps causing our entire floor to have to be ripped up. This caused us to have to delay move in and painting. The Peep hole hole was too big causing it to fall out. There were 10 holes in the cabinets. Stove was scratched. Holes in the wall. [name removed] would tell us things that were not true. He never gave us the serial #s that were needed for the ac in the attic. During walk through we blue taped many items that [name removed] swore would be fixed and never were. He would then lazily caulk items and tell us to sand and paint it ourselves. However [name removed], [name removed] and reese were very helpful in getting everything taken care of in a timely manner and I am very grateful for them. They saved us from feeling very upset and screwed over.

5.0
Verified Homeowner
Arizona City, AZ, on Sep 02, 2024

I love the appliances - wished their was a way to customize the Fridge as part of the package

5.0
Verified Homeowner
Casa Grande, AZ, on Aug 30, 2024

I liked that I could talk to sales and or site superintendent ( [name removed] about any issues I felt a concern

4.7
Verified Homeowner
Arizona City, AZ, on Aug 30, 2024

I do appreciate how the whole team was really good on getting things done so fast so we can move in our beautiful house

5.0
Verified Homeowner
Arizona City, AZ, on Aug 30, 2024

Feeling a little rushed to decide because homes were selling fast.

4.2
Verified Homeowner
Casa Grande, AZ, on Aug 30, 2024

I like that it was just a quick and easy process, everyone involved was very professional, patient and kind.

5.0
Verified Homeowner
Wickenburg, AZ, on Aug 30, 2024

I loved everything about the process and this home! My superintendent [name removed] is god’s gift to construction. [name removed] and [name removed] at [name removed] are so helpful and friendly and always available to answer all of my silly questions. [name removed] my sales associate and the sales manager [name removed] are so knowledgeable and I don’t know how I would have handled the stresses of building a new home without them. Thank you Century Complete!

5.0
Verified Homeowner
Arizona City, AZ, on Aug 14, 2024

[name removed] Thank you for going the extra mile.

5.0
Verified Homeowner