Homebuilder Ratings & Reviews

Century Complete Reviews

4,449 Homeowner Reviews Completed Jan 2024 - Jul 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Warner Robins, GA, on Jul 29, 2025

Everything was smooth and fast

5.0
Verified Homeowner
Benson, AZ, on Jul 29, 2025

The Construction Manager did an excellent job at communicating

4.8
Verified Homeowner
Warner Robins, GA, on Jul 29, 2025

What me and my friend husband like is that everyone is very friendly and helpful

5.0
Verified Homeowner
Citrus Springs, FL, on Jul 28, 2025

I like that even though the process was quick, it wasn’t stressful. They assured me anytime I felt anxious about anything. So far, no dislikes.

5.0
Verified Homeowner
Woodbine, GA, on Jul 28, 2025

I appreciated the communication and deadlines being met.

5.0
Verified Homeowner
Lexington, NC, on Jul 28, 2025

All the bushes were dead, some wall spots not fixed, rocks in grass, the grass isn’t very thick and bare minimal grass

4.8
Verified Homeowner
Spring Hill, FL, on Jul 28, 2025

I kind of wish it was more personable. We only met with the builder who was amazing but everything was online.

5.0
Verified Homeowner
Covington, GA, on Jul 28, 2025

Inspire lender is horrible they are no good.

5.0
Verified Homeowner
Chesterton, IN, on Jul 28, 2025

I liked the punctuality and ethic that all parties conducted through the process. Very satisfied

5.0
Verified Homeowner
Lizella, GA, on Jul 27, 2025

What we Liked: the process went well, century complete assigned staffs to our process were very professional and so accommodating with lots of patience

5.0
Verified Homeowner
Palm Coast, FL, on Jul 27, 2025

The thorough walk through process was impressive.

5.0
Verified Homeowner
Coolidge, AZ, on Jul 27, 2025

[name removed] the project superintendent was and has been really helpful through out the process. 10/10 The loan officers that work with century complete were not helpful at all and did not understand my particular case which they decided not to work with me. The loan officer I had been working for about a year knew the ins and outs of my case and was more than willing to work with me in this new house buying process.

4.9
Verified Homeowner
Bullhead City, AZ, on Jul 27, 2025

I liked the whole process except for waiting on line for the preferred lot to appear.

5.0
Verified Homeowner
Dublin, GA, on Jul 26, 2025

I like that the seller covered the closing cost and I only had to pay the down payment.

4.5
Verified Homeowner
Ocala, FL, on Jul 25, 2025

What I liked the most about my purchase experience was the project manager that walked me through the house twice. He told me everything I needed to know and has helped me a lot with every question I have about the house even after already living in the house. Definitely recommend [name removed] a lot. Thanks [name removed].

5.0
Verified Homeowner
Kingman, AZ, on Jul 25, 2025

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4.3
Verified Homeowner
Covington, GA, on Jul 25, 2025

We had some hiccups with the lending process; however, we had a great experience learning about the home through walkthroughs, and [name removed] was pivotal in ensuring we had all the information we needed to confidently navigate the homebuying process.

4.7
Verified Homeowner
Wickenburg, AZ, on Jul 25, 2025

I appreciate that Century Complete provided down payment assistance; that the appliances and blinds were included in the purchase of the home; a cabinet over the refrigerator was provided free of charge, even though it was not part of the original purchase agreement. What I disliked: The lack of attention to details in delivering products that were free of defects in functionality and finish. You could tell that painters did not mask flooring when painting the baseboards, leaving brushed line of paint on the flooring. The flooring had multiple scratches and smudged marks due to the trades not providing some type of protective barrier to keep it from getting damaged while working. The front door had a rough, uneven surface , and paint spatter. Painter got paint on the new handle that was installed on the front entry door. The door to the electrical panel was difficult to open. Scratch marks and smug marks on wall that had to be painted over multiple times do to trades coming in to fix one issue and causing another. Flat paint, instead of semi gloss paint was used in walls in high traffic areas such as kitchen, and bathrooms. When installing materials, trades left debris and consumables (utility knife blades) behind. They not do a very good job cleaning up after themselves.

3.5
Verified Homeowner
Chipley, FL, on Jul 24, 2025

The builder manager was amazing. Has been very responsive and helpful. ([name removed])

4.5
Verified Homeowner
Stantonsburg, NC, on Jul 22, 2025

I didn't dislike anything it was all very professionally done by Mr [name removed]

5.0
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.