Homebuilder Ratings & Reviews

Century Complete Reviews

4,301 Homeowner Reviews Completed Mar 2023 - Sep 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Mocksville, NC, on Sep 16, 2024

I like the easiness of contacting, the run down of the process, no pressure, all good things.

5.0
Verified Homeowner
Macon, GA, on Sep 16, 2024

It was a pleasurable experience from [name removed] to [name removed] to the actual closing

5.0
Verified Homeowner
Sumterville, FL, on Sep 16, 2024

The stove bottom tray is broken, I reported but it hasn't been fixed. On a certain spot the floor (second floor) makes a loud cracking/squeaky sound.

5.0
Verified Homeowner
Citrus Springs, FL, on Sep 15, 2024

Inspire Home Loans was a nightmare to deal with, then we had plumbing issues that are still ongoing. We had appliances die already, and cabinets didn't have handles. Not one ceiling fan included, and no gutters. The people who are in charge of warranty are amazing and have helped us out a lot. They have gone out of their way to fix issues as they arise.

3.9
Verified Homeowner
Rocky Mount, NC, on Sep 15, 2024

Not all sides of the doors were sealed and painted

5.0
Verified Homeowner
Charlestown, IN, on Sep 15, 2024

I couldn't change anything on the house beforehand, it should be some minor changes options available, such as a refrigerator option with additional cost, kitchen cabinet colors etc. but overall, it was a very smooth transition all the way to the closing date.

4.9
Verified Homeowner
Chipley, FL, on Sep 15, 2024

I loved how thorough they were with the walk-through, they took pride in their build and were honest and paid great attention to detail.

5.0
Verified Homeowner
Jeffersonville, IN, on Sep 15, 2024

The purchase experience was smooth and a quick process.

4.9
Verified Homeowner
Darien, SC, on Sep 15, 2024

Loved the updates. Didn't like having zero options. We didn't want tubs, etc

4.7
Verified Homeowner
Warner Robins, GA, on Sep 14, 2024

The attorneys at closing. Very unprofessional due to leaving the keys at their other location

4.1
Verified Homeowner
Kingman, AZ, on Sep 14, 2024

Rush to meet timelines has caused some quality issues. I am still waiting for some to be corrected. Everything seems to be hurry, hurry, but wait for last minute contact

4.3
Verified Homeowner
Jeffersonville, IN, on Sep 14, 2024

Every thing went well

4.5
Verified Homeowner
Florence, SC, on Sep 14, 2024

No medicine cabinets, toilet paper holders or towel racks in the bathrooms.

4.1
Verified Homeowner
Rincon, SC, on Sep 13, 2024

[name removed](our builder) is the best builder and he is so helpful.

4.9
Verified Homeowner
Benson, AZ, on Sep 13, 2024

The ease of touring the homes with our Realtor. The ease of the online application, mortgage and communication. The communication with your Construction Manager [name removed] was stellar!

5.0
Verified Homeowner
Defuniak Springs, FL, on Sep 13, 2024

from start to finish process was very easy the staff was helpful in all aspects

5.0
Verified Homeowner
Warner Robins, GA, on Sep 13, 2024

The people were great

4.7
Verified Homeowner
Defuniak Springs, FL, on Sep 13, 2024

The builder was very professional, and during our walks we could tell he took pride in building the home.

4.2
Verified Homeowner
Grand Blanc, MI, on Sep 13, 2024

I like the constant communication and patience

5.0
Verified Homeowner
Denton, NC, on Sep 12, 2024

[Translated from ES] The attention I received from [name removed], [name removed] from Inspired to the last moment [name removed], who was always attentive and paid attention to my concerns and requests.

5.0
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.