Homebuilder Ratings & Reviews

Century Complete Reviews

4,515 Homeowner Reviews Completed Dec 2023 - Jun 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Newport, MI, on Jun 13, 2025

I like that I was able to tour the home quickly.

5.0
Verified Homeowner
Lincoln, AL, on Jun 12, 2025

Liked the assistance with all issues

5.0
Verified Homeowner
Inman, SC, on Jun 12, 2025

Buying a house online was a little weird, but it actually made the process a lot easier.

5.0
Verified Homeowner
Punta Gorda, FL, on Jun 11, 2025

Lack of communication/ Cheaper than contractor grade/ Appliance package is low quality / no extra paint / poor design

2.8
Verified Homeowner
Macon, GA, on Jun 10, 2025

First and foremost, I would like to extend my sincere appreciation to [name removed], the Construction Manager for my new home. Throughout the entire process, [name removed] demonstrated outstanding professionalism, clear communication, and genuine care for the quality of my home. He ensured that all minor issues were thoroughly addressed prior to my final walk-through, which gave me peace of mind and confidence in the workmanship. His attention to detail and responsiveness made a meaningful difference in my homebuying experience, and I’m truly grateful. Thank you, [name removed], for your commitment to excellence.

5.0
Verified Homeowner
Charlestown, IN, on Jun 10, 2025

the team made it very easy and smooth

5.0
Verified Homeowner
Prescott Valley, AZ, on Jun 10, 2025

One of the best things is the communication that I have received from all parties involved.

5.0
Verified Homeowner
Kingman, AZ, on Jun 10, 2025

[name removed] was very active in making sure the home was completed and ready to be moved in at the time of closing. He is also responsive to any questions I have about the property and how things work in the home (e.x. appliances, etc.). I recommend a pay rise for him since he is so involved in making sure the sub-contractor's complete their work on time and ensures a high quality control on their specific trade.

5.0
Verified Homeowner
Prescott Valley, AZ, on Jun 10, 2025

There were some paint touch ups that needed to be done, and I would have liked to have had them completed before I signed all the paperwork, but that didn't happen. This work did get done and I appreciated, [name removed]'s (I believe he was the supervisor), quickness.

5.0
Verified Homeowner
Union, SC, on Jun 10, 2025

Communication between my agent and me about the building progress. The builder was great to work with as well.

4.8
Verified Homeowner
Chesterton, IN, on Jun 09, 2025

I loved how easy everything was, and how respectful and kind everyone was.

5.0
Verified Homeowner
Macon, GA, on Jun 09, 2025

Century Complete was amazing throughout this process.

5.0
Verified Homeowner
Arizona City, AZ, on Jun 09, 2025

Nice and smooth process

5.0
Verified Homeowner
Arizona City, AZ, on Jun 09, 2025

Everyone was so helpful if I had a question they were right there to answer it

5.0
Verified Homeowner
Bullhead City, AZ, on Jun 09, 2025

For 300k you would think this house would be perfect but it's not and I really don't think anyone there cares. I have a wall that's not straight or even close, there's paint on every room of carpet, a door with a electric lock that doesn't work lights that only had one screw in them so they hang down a kitchen faucet that moves when you grab it, granite bar with paint on it, with paint on my outside my garage from when the touch up paints cleaned there brushes, paint runs on my front door. Scratch on my floor from when [name removed] replaced the refrigerator that I told them was leaking when they put it in and then leaked on my floor for the next 3 days. Chips on the white cabinets. Dry wall repairs that need to be touched up all over the place. For 300k yes I expect more.

3.8
Verified Homeowner
Bullhead City, AZ, on Jun 09, 2025

Over all the house is beautiful, I just would have like the windows to have had screens and the bathroom vents look like the builders could of made them look better, it appears that the bathroom vents did not take to much thought into them and look bad to me.

5.0
Verified Homeowner
Newton, NC, on Jun 09, 2025

I liked how everyone at Century was so helpful and encouraging throughout the process

5.0
Verified Homeowner
Wickenburg, AZ, on Jun 09, 2025

It was very easy

5.0
Verified Homeowner
Lizella, GA, on Jun 09, 2025

I liked their incentives that they offered me

5.0
Verified Homeowner
Wyoming, MI, on Jun 09, 2025

fees, i did not know about

4.6
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.