Top Homebuilder Ratings & Reviews

Consort Homes

The Villages At Brightleaf

6 Homeowner Reviews Completed Mar 2023 - Sep 2024

Consort Homes

Overall Satisfaction

3.6
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

5.0

Construction Experience

4.7

Customer Care Experience

5.0

Home Readiness

5.0

Installation & Workmanship

3.9

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Wildwood, MO, on Oct 30, 2022

Liked the design process and weekly updates. Disliked the process to finish up the small details. It was apparent there was a lack of attention to detail. Sloppy paint job for the whole house and improperly installed front door.

4.3
Verified Homeowner
Wildwood, on Mar 02, 2023

Takes multiple attempts to get warranty service. Generally have to follow up with both Consort warranty department and associated company to get requests fulfilled. Although much effort goes into my submission (detailed description of defects, accompanying photos) service requests to contractor are at most one liners that do not detail scope of issue. This in turn requires multiple visits to my home which is very inconvenient.

2.6
Verified Homeowner
Wildwood, on Jul 03, 2023

Scheduling repairs with Warranty and [name removed] do not get done.

2.7
Verified Homeowner
Wildwood, on May 23, 2023

The rough in for the shower was put in the wrong place under the HVAC venting. We had to pay a plumber $1,700 to move it in order to meet code. Consort will not reimburse us even though it was done wrong. We even have a county inspector tell us it would not meet code.

3.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Wildwood, MO, on Oct 30, 2022

Liked the design process and weekly updates. Disliked the process to finish up the small details. It was apparent there was a lack of attention to detail. Sloppy paint job for the whole house and improperly installed front door.

4.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Wildwood, on Mar 02, 2023

Takes multiple attempts to get warranty service. Generally have to follow up with both Consort warranty department and associated company to get requests fulfilled. Although much effort goes into my submission (detailed description of defects, accompanying photos) service requests to contractor are at most one liners that do not detail scope of issue. This in turn requires multiple visits to my home which is very inconvenient.

2.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Wildwood, on Jul 03, 2023

Scheduling repairs with Warranty and [name removed] do not get done.

2.7
Verified Homeowner
Wildwood, on May 23, 2023

The rough in for the shower was put in the wrong place under the HVAC venting. We had to pay a plumber $1,700 to move it in order to meet code. Consort will not reimburse us even though it was done wrong. We even have a county inspector tell us it would not meet code.

3.4
Verified Homeowner