Homebuilder Ratings & Reviews

Desert View Homes Reviews

760 Homeowner Reviews Completed Nov 2023 - May 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

El Paso, TX, on May 07, 2025

The staff is very friendly and efficient, the quality of the house is not excellent but it is acceptable

4.9
Verified Homeowner
Las Cruces, NM, on May 06, 2025

Very friendly and cooperative to work with. Always available for questions and concerns

4.9
Verified Homeowner
Las Cruces, NM, on May 05, 2025

We visited in person to view the home we purchased and had to do the closing remotely, all the details were worked out for us and we were very pleased with Desert View Homes.

4.7
Verified Homeowner
El Paso, TX, on May 02, 2025

I enjoyed being kept up to date during the home building process and having weekly pictures of the house throughout the building stages. [name removed] and [name removed] were amazing with their customer service!

5.0
Verified Homeowner
Las Cruces, NM, on May 02, 2025

Everyone we have dealt with throughout the process has been friendly and very helpful. We have never had such a thorough new home orientation as that provided by [name removed]. He is knowledgeable, friendly, approachable and has been very involved and concerned with getting any issues corrected and questions answered. He has been awesome!

5.0
Verified Homeowner
El Paso, TX, on May 02, 2025

I really liked how everyone went above and beyond to help me.

5.0
Verified Homeowner
Las Cruces, NM, on May 01, 2025

I was updated throughout the build process and all my questions were answered. If any issues arose, Desert [name removed] was quick to resolve or point me in the right direction to get issue resolved.

5.0
Verified Homeowner
Horizon City, TX, on Apr 30, 2025

They’re no words to describe the professionalism of the staff of Desert [name removed] Homes.

4.5
Verified Homeowner
El Paso, TX, on Apr 28, 2025

I loved how nice and polite the staff were during the process. They guided me through the process with ease and let me know to how to contact them if I had any additional questions and concerns. They excelled at customer service.

4.9
Verified Homeowner
El Paso, TX, on Apr 28, 2025

The sales person was great, Build quality is ok, they just push everything to warranty. Then come warranty time they try to find excuses to not fix the problems and just blame you for the issue.

2.5
Verified Homeowner
El Paso, TX, on Apr 27, 2025

[Translated from ES] The kindness and commitment towards me

5.0
Verified Homeowner
Las Cruces, NM, on Apr 26, 2025

The entire buying experience was great. They worked with us through a difficult time with delays to the sale of our previous home so we could complete the purchase

5.0
Verified Homeowner
Horizon City, TX, on Apr 25, 2025

I loved the process, the team was very nice to me every step of the way and they did everything right to make my dream come true

5.0
Verified Homeowner
Horizon City, TX, on Apr 25, 2025

Quarterly contact and visits to me home.

4.9
Verified Homeowner
Horizon City, TX, on Apr 21, 2025

The vinyl flooring had lifted in my home, and even after warranty it has been the same

3.8
Verified Homeowner
El Paso, TX, on Apr 20, 2025

All the plumbing issues

5.0
Verified Homeowner
Horizon City, TX, on Apr 16, 2025

Quick and easy process. Everyone was on it. Thankyou so much. I had a very good experience with the team.

5.0
Verified Homeowner
Horizon City, TX, on Apr 15, 2025

Warranty on the home for getting things fixed. They are responsive in getting someone out, but no accountability taken on bad flooring.

2.4
Verified Homeowner
El Paso, TX, on Apr 14, 2025

I liked everything

5.0
Verified Homeowner
Las Cruces, NM, on Apr 14, 2025

The purchase process was smooth and everyone was all on the same page.

5.0
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less