Homebuilder Ratings & Reviews

Century Communities

Austin

409 Homeowner Reviews
Mar 2023 - Sep 2024

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Austin Communities Map

 

Community Satisfaction Ratings

  • Avery Centre 33s

    4.9

    Austin - 18 Homeowner Reviews

  • Avery Centre 43s

    4.9

    Austin - 23 Homeowner Reviews

  • Avery Centre 50s

    4.9

    Austin - 14 Homeowner Reviews

  • Cool Water 50s

    4.5

    Austin - 2 Homeowner Reviews

  • Cottonwood Creek

    4.9

    Austin - 6 Homeowner Reviews

  • Crystal Springs 26s

    5.0

    Austin - 2 Homeowner Reviews

  • Crystal Springs 41s

    5.0

    Austin - 2 Homeowner Reviews

  • Deerbrooke 50s

    4.9

    Austin - 9 Homeowner Reviews

  • Deerbrooke 60s

    5.0

    Austin - 6 Homeowner Reviews

  • Eastwood 40s

    4.5

    Austin - 35 Homeowner Reviews

  • Eastwood 50s

    4.7

    Austin - 7 Homeowner Reviews

  • Eastwood Phase 4

    4.8

    Austin - 69 Homeowner Reviews

  • Jennings Place

    4.7

    Austin - 27 Homeowner Reviews

  • La Ventana

    4.9

    Austin - 1 Homeowner Reviews

  • Reagans Overlook

    5.0

    Austin - 4 Homeowner Reviews

  • Rim Rock

    5.0

    Austin - 1 Homeowner Reviews

  • Stallion Run 30s

    4.6

    Austin - 2 Homeowner Reviews

  • Stallion Run 40's

    4.7

    Austin - 84 Homeowner Reviews

  • Stallion Run 45's

    4.9

    Austin - 27 Homeowner Reviews

  • Trinity Ranch 40's

    4.8

    Austin - 23 Homeowner Reviews

  • Trinity Ranch 45's

    4.8

    Austin - 37 Homeowner Reviews

  • Trinity Ranch 50's

    4.9

    Austin - 10 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Austin
Purchase Experience Testimonials from Real Homebuyers

Buda, TX, on Sep 15, 2024

Like- easy communication. Dislike- everyone was very pushy and didn’t always have the correct answers.

4.3
Verified Homeowner
Round Rock, TX, on Sep 11, 2024

Sales person [name removed] and the construction manager [name removed] were very helpful.

4.8
Verified Homeowner
Austin, TX, on Sep 05, 2024

Very Helpful!

5.0
Verified Homeowner
Buda, TX, on Sep 04, 2024

Only wood on one side of the fences, incomplete to my liking

5.0
Verified Homeowner
Round Rock, TX, on Aug 27, 2024

[name removed] and [name removed] have been very helpful and delight to work with. I couldn’t imaging a transaction without them

5.0
Verified Homeowner
Round Rock, TX, on Aug 25, 2024

Helpful salesperson and construction manager, good communication

5.0
Verified Homeowner
Round Rock, TX, on Aug 15, 2024

Everything was super easy and sales team was fantastic. The stayed in constant communication with me throughout and answered any questions I had. [name removed] was my sales person and [name removed] was my builder and were both great.

4.8
Verified Homeowner
Buda, TX, on Aug 14, 2024

All of it was a good experience.

5.0
Verified Homeowner
Austin, TX, on Aug 08, 2024

I had wonderful help from [name removed] and [name removed] through the entire process and ensuring that I was well informed and assisted in all of my questions. Very much appreciated!

5.0
Verified Homeowner
Buda, TX, on Aug 07, 2024

The Seller [name removed] is such an amazing person he made the process easy and smooth along with everyone else that helped along the way to make this happen for me and my family.

5.0
Verified Homeowner
Round Rock, TX, on Jul 31, 2024

I liked the overall experience and the way [name removed] was involved. We were updated regularly on the progress and [name removed] was more than helpful during all the walkthru's.

5.0
Verified Homeowner
Round Rock, TX, on Jul 31, 2024

Everyone was extremely helpful and it was all a wonderful experience.

5.0
Verified Homeowner
Elgin, TX, on Jul 26, 2024

I like the staff were always in contact with me also quick response after any questions l had about the process of buying

4.9
Verified Homeowner
Buda, TX, on Jul 26, 2024

Everything was great. I am only starting to see you few things break. The Dryer breaker had to be replaced. 3 kitchen outlets stopped working, the stove needed to be repaired and one of my fence post broke now. Other than that everything has been great!

5.0
Verified Homeowner
San Marcos, TX, on Jul 26, 2024

There were some funding issues with my holding company that was out of my control and the property did not fund and close as scheduled. However throughout the day, I was contacted by [name removed], VP in [name removed], repeatedly. He was giving me a hard time and harassing me all day long via texts and phone calls. He even said at one point if I could get this deal done that day - “I’ll make it worth your while”. I had no control and it all was with the administrators of my funds who were following proper protocol and it just didn’t happen. The final call from him included a spiteful threat to charge me the 1.5% penalty for not closing in time. The next thing I saw was an amendment to include the penalty in order to close. I objected and it was removed and we closed the following week. I have completed many real estate transactions and even held a realtors license at one time and I can say I’ve never had an experience like this. For the VP to make multiple phone calls and texts to a buyer/customer and for the aggressive and threatening nature of these communications is something I’ve never encountered. I’ve since heard that he is no longer with the company which is a good thing for Century Communities. I hope his replacement will reflect the other people I have had the pleasure of working with - [name removed] & [name removed]. These two individuals have been absolutely wonderful through and after the process. Their knowledge and professionalism is something to be proud of and Century Communities is fortunate to have them on the team!

5.0
Verified Homeowner
Round Rock, TX, on Jul 25, 2024

Working with [name removed] in the purchase of my home made the whole experience seamless and worthwhile. He assisted every step of the way and was able to help me and my wife in making the right decisions as we brought this investment home.

5.0
Verified Homeowner
Austin, TX, on Jul 22, 2024

everything was good

4.0
Verified Homeowner
Elgin, TX, on Jul 10, 2024

[Translated from ES] The attention they gave us at every step of the purchase and that they fixed all the details that were missing from the house.

5.0
Verified Homeowner
Jarrell, TX, on Jul 10, 2024

[name removed] has been amazingly supportive and easy to work with.

5.0
Verified Homeowner
Elgin, TX, on Jul 10, 2024

During our walk-through, there were little to no corrections that needed to be made. [name removed] answered all of our questions, gave us the resources we would need to preserve our home long-term, and made himself available in person to address any concerns or adjustments that needed to be made after move in.

5.0
Verified Homeowner