Homebuilder Ratings & Reviews

Century Communities Reviews

8,079 Homeowner Reviews Completed Dec 2023 - Jun 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

San Marcos, TX, on Jun 11, 2025

Excellent and professional communication with the sales agent [name removed]. Great experience overall for a first time home buyer. Very pleased working with century communities.

5.0
Verified Homeowner
Dawsonville, GA, on Jun 11, 2025

Excellent experience

5.0
Verified Homeowner
Stafford, TX, on Jun 11, 2025

It was very clear and fast.

4.9
Verified Homeowner
Austin, TX, on Jun 11, 2025

The entire process was great.

5.0
Verified Homeowner
Lincoln, CA, on Jun 10, 2025

Our PCO was somewhat stressful as a majority of them items had to be redone after closing as the repairs weren’t satisfactory the first time. [name removed] was awesome to work with. He went above and beyond, working on his days off and fighting for us to get the best deal possible. He also helped to ensure the repairs we requested were done correctly.

4.8
Verified Homeowner
Bremerton, WA, on Jun 10, 2025

I liked that my home was available to move in when Century indicated.

5.0
Verified Homeowner
Porter, TX, on Jun 10, 2025

purchase experience was at times a bit challenging but when i reached out for answers someone was available to provide them for us.

4.7
Verified Homeowner
Lithonia, GA, on Jun 10, 2025

[name removed] was amazing. His communication and customer service is world class. This was my first home and [name removed] made the process smooth.

5.0
Verified Homeowner
Leon Valley, TX, on Jun 09, 2025

[name removed] was an absolute pleasure to work with throughout the home-buying process. From start to finish, he was professional, responsive, and incredibly supportive. He took the time to answer all my questions, explain each step clearly, and ensured I got a great deal on my home. What really stood out was how much he genuinely cared — he always made me feel like a priority and never pressured me at any point. His knowledge and dedication made the entire experience smooth and stress-free. I’d like to give a big thank you to our construction manager, [name removed], for being incredibly helpful and supportive throughout our project. He was always available when we had questions or needed guidance, and went above and beyond to make sure everything ran smoothly. His professionalism, responsiveness, and willingness to help at every step made a huge difference. Truly appreciate all his efforts and dedication!

5.0
Verified Homeowner
Castle Pines, CO, on Jun 09, 2025

[name removed], [name removed] and [name removed] did a great job at the Castle Pines location.

5.0
Verified Homeowner
Windsor, CO, on Jun 09, 2025

We liked How quick everyone was to get the closing complete.

4.2
Verified Homeowner
Broomfield, CO, on Jun 09, 2025

During contract, I had a sudden financial crisis due to the government policy that shutdown my working project. The agent didn’t allow me change loan agents nor cancel the contract with EM back. It said the Xifinity was serviceable in the site but it is not after closing and no one can clarify the situation. Very noisy from the airplane till midnight and (after 12am) and early morning (before 5am). The salesman didn’t reveal the exact situation of the community during the hours showing even though we’ve asked that time. The HOA responds very slowly and would not take care of the pests/wasps issues at outside of the house and building site. That causes pests issues for the new residence like us as well.

2.6
Verified Homeowner
Waller, TX, on Jun 09, 2025

There were mentioning of possible options during the initial visit that did not fully come into fruition. Example - ceiling fan installation.

4.7
Verified Homeowner
West Sacramento, CA, on Jun 09, 2025

Liked: We had a wonderful experience working with our agent, [name removed]. She was incredibly professional, friendly, and accommodating throughout the entire process. As we were relocating from [name removed], she made sure our limited visits were productive and efficient, which we greatly appreciated. Disliked: This is the third home we've built, and unfortunately, we aren't thrilled by the amount of trash left about by the construction crew. Part of the daily clean up should include picking up trash.

5.0
Verified Homeowner
Rohnert Park, CA, on Jun 09, 2025

First night in had a huge water leak from upstairs shower rushing down from ceiling vents and lights. When it came time to fix the issue the century decided to go the cheapest route and only patch up the 2 holes where they cut in order to ventilate area. 10 days we had workers and fans only to find out they will not be replacing the entire area damaged by water but only small areas. This is ridiculous a brand new home on our 1st night.

1.6
Verified Homeowner
Lafayette, CO, on Jun 09, 2025

Liked the communication. Felt a little rushed but was understandable given the deadline to close for incentives.

4.8
Verified Homeowner
Windsor, CO, on Jun 08, 2025

Smooth transition to move in/walk-throughs. First year by down rate. Overall quality of home.

5.0
Verified Homeowner
Porter, TX, on Jun 08, 2025

Both the on-site realtor or agent, [name removed], and the construction manager [name removed] were very agreeable and easy to work with. All construction issues were resolved in timely manner.

4.9
Verified Homeowner
Willis, TX, on Jun 08, 2025

i loved it all they were all super nice and caring for me considering i’m young and alone and didn’t know how to do any of this

5.0
Verified Homeowner
Hanford, CA, on Jun 08, 2025

Smooth transaction from start to finish.

4.7
Verified Homeowner

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.