Homebuilder Ratings & Reviews

Century Communities

Colorado

1,129 Homeowner Reviews
Mar 2023 - Sep 2024

Century Communities

Overall Satisfaction

4.3
Customers' overall satisfaction
4.2
Customers' willingness to refer our communities to their friends and family

Colorado Communities Map

 

Community Satisfaction Ratings

  • Alder Creek Duplexes

    4.6

    Colorado - 29 Homeowner Reviews

  • Alder Creek SF

    4.6

    Colorado - 26 Homeowner Reviews

  • Anthology North Duplexes

    4.6

    Colorado - 43 Homeowner Reviews

  • Anthology North Sfd

    4.2

    Colorado - 78 Homeowner Reviews

  • Bradley Heights

    4.9

    Colorado - 9 Homeowner Reviews

  • Chaparral - Duplexes

    3.2

    Colorado - 10 Homeowner Reviews

  • Coal Creek Commons

    3.1

    Colorado - 20 Homeowner Reviews

  • Crystal Valley Ranch

    3.9

    Colorado - 50 Homeowner Reviews

  • E Virginia Village

    4.4

    Colorado - 39 Homeowner Reviews

  • Enclave At Pine Grove

    4.1

    Colorado - 49 Homeowner Reviews

  • Grand Vue Condos

    4.6

    Colorado - 7 Homeowner Reviews

  • Grand Vue Townhomes

    4.7

    Colorado - 24 Homeowner Reviews

  • Harmony 40s

    2.2

    Colorado - 5 Homeowner Reviews

  • Johnstown Farms

    4.2

    Colorado - 32 Homeowner Reviews

  • Mayfield

    4.2

    Colorado - 71 Homeowner Reviews

  • Meridian Ranch

    4.5

    Colorado - 1 Homeowner Reviews

  • Morgan Hill

    2.7

    Colorado - 10 Homeowner Reviews

  • Morgan Hill Filing 2

    3.8

    Colorado - 50 Homeowner Reviews

  • Parkdale 40 Premier

    4.2

    Colorado - 28 Homeowner Reviews

  • Parkdale 50 Premier

    4.6

    Colorado - 9 Homeowner Reviews

  • Prairie Song

    4.4

    Colorado - 4 Homeowner Reviews

  • Red Barn

    4.7

    Colorado - 21 Homeowner Reviews

  • Rolling Hills Ranch

    4.3

    Colorado - 63 Homeowner Reviews

  • Skyline Ridge At Castle Pines 50s

    4.1

    Colorado - 17 Homeowner Reviews

  • Skyline Ridge At Castle Pines 60s

    3.9

    Colorado - 5 Homeowner Reviews

  • Southshore Filing 19 40s

    4.4

    Colorado - 57 Homeowner Reviews

  • Southshore Filing 19 50s

    3.9

    Colorado - 56 Homeowner Reviews

  • Spring Valley Ranch

    3.9

    Colorado - 34 Homeowner Reviews

  • Spring Valley Ranch Flg 7

    4.7

    Colorado - 2 Homeowner Reviews

  • Tanglewood

    3.0

    Colorado - 22 Homeowner Reviews

  • The Enclave At Stonebridge

    4.5

    Colorado - 37 Homeowner Reviews

  • The Retreat At Ridgegate

    2.0

    Colorado - 2 Homeowner Reviews

  • The Townes at Skyline Ridge 200s

    4.8

    Colorado - 28 Homeowner Reviews

  • The Townes at Skyline Ridge 300s

    4.9

    Colorado - 25 Homeowner Reviews

  • Timnath Lakes

    4.6

    Colorado - 9 Homeowner Reviews

  • Trails at Smoky Hill

    4.6

    Colorado - 17 Homeowner Reviews

  • Turnberry Crossing

    4.5

    Colorado - 34 Homeowner Reviews

  • Verona 200s Ths

    4.1

    Colorado - 39 Homeowner Reviews

  • Verona 300 Ths

    4.0

    Colorado - 39 Homeowner Reviews

  • Westcreek Condos

    4.3

    Colorado - 28 Homeowner Reviews

Builder Profile

Century Communities logo

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

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  Go to Builder Reviews page

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Colorado
Purchase Experience Testimonials from Real Homebuyers

Parker, CO, on Sep 17, 2024

I like how friendly and easy the process was, how every concern I had was answered or addressed in a timely manner.

4.8
Verified Homeowner
Commerce City, CO, on Sep 17, 2024

Aside from the amazing construction quality of the home, [name removed], [name removed] and [name removed] were fantastic to work with. We received weekly updates with pictures that made the time pass by faster. They have also been extremely friendly and knowledgeable even with questions aside of their responsibilities like lawn care routines and aftercare for the home. If only I had enough money to purchase another house to experience it all over again. 10/10 will recommend to family and I believe the house will convince as well.

5.0
Verified Homeowner
Elizabeth, CO, on Sep 13, 2024

We enjoyed working with the century team. [name removed] and [name removed]! They were fantastic and made our first home buying experience as easy as possible!

5.0
Verified Homeowner
Parker, CO, on Sep 13, 2024

I received regular updates on my home construction progress. Sales Representative and the Builder Representative are very receptive to our requests and concerns throughput.

5.0
Verified Homeowner
Colorado Springs, CO, on Sep 11, 2024

The community, it's location. the quality of this home is one of the best I have seen, I've looked a lot. The agents were amazing, the online process was different but I found it very easy to navigate.

5.0
Verified Homeowner
Colorado Springs, CO, on Sep 07, 2024

Not having free fence

5.0
Verified Homeowner
Colorado Springs, CO, on Sep 05, 2024

[name removed] the construction supervisor was awesome! Walked me through everything I needed to know.

5.0
Verified Homeowner
Parker, CO, on Sep 04, 2024

From the beginning until now, everyone was such a great help. From [name removed] barber in sales, [name removed], [name removed] and [name removed]. They were able to answer our questions and nothing was left unanswered. They were all very professional and on point.

5.0
Verified Homeowner
Colorado Springs, CO, on Aug 31, 2024

I felt a little rushed at the beginning. It would have been nice to put down the deposit and be given a week to pre qualify before being pressured to put down earnest. The preferred lending team was sub par. The builder did offer great incentives and that was part of reason why we did de I’d to contract with century communities. One of the best experiences I’ve had during an inspection, everything annotated was corrected, nothing was blown off including notes from our third party inspector. A few items were delayed including our fence- weather dependent but otherwise it was overall a great experience - easy and quick

4.6
Verified Homeowner
Parker, CO, on Aug 31, 2024

I am dis-satisfied with the way management has treated me (a second time buyer in the same community). They have threatened to cancel the contract unilaterally and not honor the deal which was signed (my understanding is they had back up offer and wanted to pursue that). I had to escalate the matter to the national president and VP of the company. To add more I have not been the only one which I found out later whose contract had been cancelled unilaterally or asked to amend the contract for a higher price then originally agreed. Senior management needs to investigates cases like these where management has been changing or cancelling the contracts. I was lucky enough to find the right people in the system to look into my individual situation. They also did not honor my realtor and he didn’t get paid in the whole process. This is another thing which I believe was enforced by the sales representative. I have instances with in same time period where realtor rebates were honored when realtor for whatever reason was not present in the first meeting. And my next door’s realtor didn’t even come and he was still honored a realtor rebate. This is absolutely biased behavior!

3.6
Verified Homeowner
Parker, CO, on Aug 30, 2024

[name removed] was absolutely fantastic to work with. The home is beautiful and was completed ahead of schedule. [name removed] has also been wonderful to work with.

5.0
Verified Homeowner
Aurora, CO, on Aug 27, 2024

The process itself was great, [name removed] was very helpful. If I had to complain about anything it would be part of the move in package. Don't get me wrong we were very happy to not have to purchase appliances, but the fridge is the only issue. It's so small, smaller than the space that it goes in, it's not very deep and doesn't hold much. It also make all sorts of sounds that most don't make. I know that's a small issue, but it's an issue.

5.0
Verified Homeowner
Parker, CO, on Aug 27, 2024

I am very happy to meet the sales person [name removed] and construction team. They are very knowledgeable and responsive. Gave me a lot of help.

5.0
Verified Homeowner
Timnath, CO, on Aug 26, 2024

Overall everyone was the most attentive and knowledgeable throughout the entire process without being pushy.

4.8
Verified Homeowner
Parker, CO, on Aug 25, 2024

Signing and closing experience is smooth. 10/10 Few minor fixes are needed. Those are getting covered under Warrenty after I created a ticket. Would be great if those can be fixed prior to closing

4.7
Verified Homeowner
Broomfield, CO, on Aug 24, 2024

Sales associate was excellent. Follow up, excellent. [name removed] was very helpful with minor issues. Excellent staff.

4.9
Verified Homeowner
Windsor, CO, on Aug 23, 2024

The selling agent was great! Our experience was so quick but I felt like if we needed more time that was also an option.

5.0
Verified Homeowner
Windsor, CO, on Aug 18, 2024

Everyone who we have come in contact with who works for Century Community Homes has been friendly and helpful. Although in our particular community, there has been information that is told to us after the fact, and not straight forward.

4.4
Verified Homeowner
Commerce City, CO, on Aug 16, 2024

Communication and feeling like I was part of the process

5.0
Verified Homeowner
Erie, CO, on Aug 15, 2024

We had some unfortunate experiences with your sales team. Our experiences with [name removed] nearly led us to void our contract during the buying process. We are both healthcare providers responsible for human lives. [name removed] has commitments to patients who travel from out-of-state and even internationally for care. I personally took the time to explain this to [name removed] during our first meeting and requested we please schedule in advance any appointments so we could make arrangements for our patients. Despite my efforts which included discussing with her face-to-face on June 29th, follow-up communication via my realtor on July 8th and 9th, [name removed] refused to communicate with us. Instead of having a conversation to learn what may work for all parties, we were assigned dates and times that conflicted with our clinic schedules. She was immediately made aware we were not available. Despite my offering available of times and even offering all day availability for a quick call to discuss and arrange times, [name removed] communicated disrespectfully to us via email: “you must make yourself available during business hours” demanding our presence with only 2 or 3 business days notice.  As someone who spends their days navigating people’s most complex physical and mental health conditions, words cannot explain the degree of hurt I experienced when I received this email from [name removed]. [name removed] was disrespectful to us as clients. Additionally, with regards to the nature of our work, this is offensive. Ultimately, we were left with no choice but to schedule the pre-walk when [name removed] could not move any patients. To compensate for this, our realtor arranged a walk the day before the pre-walk for us to place tape for my husband to have an opportunity to see what needed to be done. [name removed] met us to let us in the home, and despite being aware of the purpose of our presence, scolded us saying we couldn’t not put tape up because it would not match the foreman’s colors. When attempting to engage in conversation with her, she abruptly left the home citing us for aggression. What adds further frustration is during my pre-walk with [name removed], I learned his hours are actually 7-5 Monday to Friday. Should [name removed] have taken the time to speak to me or even connect me with [name removed] and schedule with advanced notice, we could have found a time that would have worked for everyone. Instead, I was forced to attend possibly the most important (and likely most expensive) 3 hours of my life without my spouse—because of your sales associate. It was [name removed]’s lack of willingness to speak with me (the customer) to find something that actually worked. Instead she tried to bully me. On Tuesday, July 23rd during the pre-walk when I inquired about the fence to be completed on the north side of the home that had been agreed upon during purchasing, [name removed] informed me [name removed] had not made him aware of this. Immediately following our meeting (that concluded around noon) at 12:57 [name removed] called me to notify me [name removed] changed the master building plan to include a fence on the South side. Initially we had agreed to the fence being done on the north side because there are owners in the home neighboring the south of whom has agreed to split the cost of the fence with us.  [name removed] did his best to correct this, however on the day of closing, the fence was being installed on the incorrect side.  This ultimately involved follow-up calls from both [name removed] and I that took over an hour of my time--again due to lack of communication from [name removed].   [name removed] lacks the emotional maturity and integrity to support customers. As someone who manages staff of my own, repeated offenses of this nature as demonstrated in our horrific experience would result in automatic termination.  I would hesitate to recommend Century communities to anyone because of our unfortunate experience working with her. 

3.5
Verified Homeowner