Homebuilder Ratings & Reviews

Century Communities

Florida-Jacksonville

225 Homeowner Reviews
Mar 2023 - Sep 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
4.1
Customers' willingness to refer our communities to their friends and family

Florida-Jacksonville Communities Map

 

Community Satisfaction Ratings

  • Concourse Crossing Sfd

    3.9

    Florida-Jacksonville - 50 Homeowner Reviews

  • Concourse Crossing TH

    4.3

    Florida-Jacksonville - 27 Homeowner Reviews

  • Le Sabre

    4.4

    Florida-Jacksonville - 23 Homeowner Reviews

  • Oak Creek Preserve

    4.9

    Florida-Jacksonville - 2 Homeowner Reviews

  • Pecan Park 30s

    3.9

    Florida-Jacksonville - 11 Homeowner Reviews

  • Pecan Park 40s

    4.1

    Florida-Jacksonville - 14 Homeowner Reviews

  • Pecan Park Duplex

    4.1

    Florida-Jacksonville - 10 Homeowner Reviews

  • Pecan Park Townhomes

    4.8

    Florida-Jacksonville - 2 Homeowner Reviews

  • Terrapin Station 40's

    5.0

    Florida-Jacksonville - 24 Homeowner Reviews

  • Terrapin Station 50s

    5.0

    Florida-Jacksonville - 40 Homeowner Reviews

  • Tierra Chase

    4.0

    Florida-Jacksonville - 15 Homeowner Reviews

  • Villas at Bishop Oaks

    4.7

    Florida-Jacksonville - 7 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Florida-Jacksonville
Purchase Experience Testimonials from Real Homebuyers

Jacksonville, FL, on Sep 09, 2024

The underwriting process was the part I did not like the most. It was very last minute disregarding the time that I had.

5.0
Verified Homeowner
Jacksonville, FL, on Sep 09, 2024

Everything went smooth once all the paperwork was completed

4.8
Verified Homeowner
Jacksonville, FL, on Sep 05, 2024

I liked how seamless it was. Communication was clear and expectations and concerns were addressed promptly. I would’ve liked to maybe have a congratulatory card or something when we closed but that may be a personal thing.

4.9
Verified Homeowner
Fernandina Beach, FL, on Sep 02, 2024

Everyone was super helpful. Especially important for out of state buyers not readily available to inspect progress. My sales agent,[name removed], kept me informed via texts and pictures of my home's progress. [name removed] in [name removed] and [name removed] in construction were able to work through any bumps in the scheduling process and I felt very comfortable with my out of state purchase.

5.0
Verified Homeowner
Jacksonville, FL, on Aug 28, 2024

Closed on July 25th. On August 28th, I'll still waiting on items to be completed in the home so we can formally move into our home. An front window was not put in properly, waiting on touch-up paints, and new project manager has been unresponsive to our request for a time frame. Paid more than $600k for a home. Not satisfied at all. Makes you wonder how is the real quality of work in this home.

1.3
Verified Homeowner
Jacksonville, FL, on Aug 28, 2024

A few outstanding work order concerns prior to closing that was still outstanding after closing and moving in the home.

4.9
Verified Homeowner
Jacksonville, FL, on Aug 26, 2024

The interest rate, as well as how prompt and knowledgeable everyone was during this process.

4.9
Verified Homeowner
Jacksonville, FL, on Aug 20, 2024

Had some issues with electrical, water and in particular with fiber/internet set up. Nothing was preconfigured. I think the team is very professional and I would still recommend it to my friends

5.0
Verified Homeowner
Jacksonville, FL, on Aug 11, 2024

They went above and beyond to meet all of our expectations. ????????

4.9
Verified Homeowner
Jacksonville, FL, on Aug 08, 2024

Build quality seems to lack in some areas. Overall satisfied though.

4.1
Verified Homeowner
Fernandina Beach, FL, on Aug 04, 2024

The walk through with the lead builder was very nice and he delivered on all the problems that were an issue. The over all build was very nice. The problems we had prior to moving in were the baseboards along the walls had large gaps to the floor. The first month of being in the home the downstairs light went out completely. The grass and greenery at the front by the driveway were all dead and not replaced as promised.

4.3
Verified Homeowner
Jacksonville, FL, on Aug 04, 2024

Everything went pretty smoothly but the Lender was slow

3.9
Verified Homeowner
Fernandina Beach, FL, on Jul 26, 2024

Very easy process and good communication when we had questions.

4.9
Verified Homeowner
Jacksonville, FL, on Jul 26, 2024

[name removed] WAS THE BEST!! He is invited to the house warming and cook outs ??

3.6
Verified Homeowner
Jacksonville, FL, on Jul 19, 2024

I think that the process was smooth. They were able to assist with closing costs and the interest rate is better than market rates. I dislike that I didn’t get a refrigerator and blinds are not included.

4.9
Verified Homeowner
Fernandina Beach, FL, on Jul 11, 2024

[name removed] was amazing. He was very helpful and made himself available to us anytime we had a question or concern. Truth be told, [name removed] is the person who made our decision final. If it was not for the great service he provided, my wife and I may still be looking for a home in the area.

4.4
Verified Homeowner
Fernandina Beach, FL, on Jul 11, 2024

I appreciated everyone's understanding and patience with me as it was my first time purchasing a home.

5.0
Verified Homeowner
Jacksonville, FL, on Jul 10, 2024

Timely communication adn professionalism.

5.0
Verified Homeowner
Fernandina Beach, FL, on Jul 10, 2024

The items not completed prior to the closing have not been completed almost 2 weeks after closing.

3.9
Verified Homeowner
Jacksonville, FL, on Jul 10, 2024

The experience was pretty smooth. [name removed] was wonderful to work with and was very easy to communicate with.

4.8
Verified Homeowner