Homebuilder Ratings & Reviews

Century Communities

Houston

1,121 Homeowner Reviews
Mar 2023 - Sep 2024

Overall Satisfaction

4.5
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Houston Communities Map

 

Community Satisfaction Ratings

  • Aurora 40s

    4.6

    Houston - 159 Homeowner Reviews

  • Aurora 50s

    4.3

    Houston - 35 Homeowner Reviews

  • Barrett Crossing

    4.7

    Houston - 17 Homeowner Reviews

  • Bay City

    4.5

    Houston - 4 Homeowner Reviews

  • Bridgeland

    4.6

    Houston - 15 Homeowner Reviews

  • Caney Mills

    4.0

    Houston - 65 Homeowner Reviews

  • Cedar Crossing

    4.5

    Houston - 11 Homeowner Reviews

  • Cedar Point

    4.6

    Houston - 7 Homeowner Reviews

  • Crockett Reserve

    4.8

    Houston - 34 Homeowner Reviews

  • Crown Point

    4.5

    Houston - 35 Homeowner Reviews

  • Fairway Farms 40s

    4.2

    Houston - 13 Homeowner Reviews

  • Fairway Farms 50s

    4.5

    Houston - 36 Homeowner Reviews

  • Foxwood Crossing

    4.5

    Houston - 52 Homeowner Reviews

  • Granger Pines

    4.5

    Houston - 24 Homeowner Reviews

  • Granger Pines 40s

    3.5

    Houston - 3 Homeowner Reviews

  • Hempstead

    4.7

    Houston - 10 Homeowner Reviews

  • Lexington Heights

    4.7

    Houston - 23 Homeowner Reviews

  • Magnolia Springs

    4.6

    Houston - 80 Homeowner Reviews

  • Maple Heights

    4.7

    Houston - 198 Homeowner Reviews

  • Meadow Oaks

    4.4

    Houston - 7 Homeowner Reviews

  • Northpark Woods 40s

    3.7

    Houston - 19 Homeowner Reviews

  • Pecan Lakes

    4.9

    Houston - 20 Homeowner Reviews

  • Polo Ranch 50s

    4.0

    Houston - 84 Homeowner Reviews

  • Polo Ranch 60s

    4.1

    Houston - 17 Homeowner Reviews

  • The Lakes at Black Oak

    4.6

    Houston - 54 Homeowner Reviews

  • The Woodland Hills

    4.6

    Houston - 17 Homeowner Reviews

  • West Pointe

    4.8

    Houston - 36 Homeowner Reviews

  • Woodland Lakes 40s

    3.6

    Houston - 16 Homeowner Reviews

  • Woodridge Forest 40s

    4.4

    Houston - 28 Homeowner Reviews

  • Woodridge Forest 50s

    1.6

    Houston - 2 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Houston
Purchase Experience Testimonials from Real Homebuyers

Bryan, TX, on Sep 16, 2024

[name removed] and [name removed] were very friendly and patient about all of my questions throughout the paperwork process. [name removed], our builder, is also very responsive and helpful with any house or maintenance/ house fixing issues. This process was seamless and enjoyable- a great first time home buyer experience.

4.6
Verified Homeowner
Crosby, TX, on Sep 15, 2024

Neighborhood not light, always hard to find. Hoping a pool is built in later

4.3
Verified Homeowner
Porter, TX, on Sep 13, 2024

[name removed] and [name removed] were outstanding. Extremely responsive and made my experience incredible. I would recommend century to a friend because of them!

4.7
Verified Homeowner
Porter, TX, on Sep 11, 2024

My sales agent was excellent ([name removed]) and the construction manager ([name removed]) has been great at well at communication, advocating for us, and helping us through the process.

4.9
Verified Homeowner
Dayton, TX, on Sep 10, 2024

I liked how informed I was the whole process, I always was up to date with everything.

5.0
Verified Homeowner
Navasota, TX, on Sep 07, 2024

[name removed] was very responsive to concerns and addressing everything promptly. We were out of state buyers and he was excellent. There were lots of little details- caulk, paint, etc that needed to be touched up that I wouldn’t have expected.

4.5
Verified Homeowner
Porter, TX, on Sep 05, 2024

I like the service and treatment overall from [name removed] and [name removed]. Only thing was that everyone seem rushing to do everything. This was my first experience as a buyer so I don’t know if the business is fast paced like that. It’s a long term decision that may required a little less rushing and more patience towards the entire process.

3.9
Verified Homeowner
Willis, TX, on Sep 03, 2024

The entire process from first visit with the support and prepardness from [name removed] (Century Communities Agent), all the way to the Loan process and now on the final touch ups of the house is has been hassle free, highly reccomended professionals and Home Quality.

4.9
Verified Homeowner
Conroe, TX, on Sep 01, 2024

Everything was great!

4.7
Verified Homeowner
Conroe, TX, on Aug 29, 2024

I like that century was on point with everything that I had asked to be replaced or repaired.

4.4
Verified Homeowner
Navasota, TX, on Aug 29, 2024

Everything went smooth.

5.0
Verified Homeowner
Crosby, TX, on Aug 28, 2024

[name removed] was always so helpful and understanding, this is my first every home and I love that I chose century community for it.

4.5
Verified Homeowner
Montgomery, TX, on Aug 26, 2024

I really liked the attention and service [name removed] provided. She was always very attentive and helpful. I can say the same thing about [name removed]. [name removed] went out of his way many times to help us out and get things resolved. On the finance side, [name removed] was lackluster. Getting a hold of her was very difficult, called maybe twice during the whole process and emails would take a while to be responded to. After every disclosure, we were supposed to get a call from [name removed]. That happened once because I just stopped signing them because I did not know what they were. I had to ask [name removed] for some clarification and she was helpful. One minor thing, there was trash left behind in front and backyard. No big pieces of debris but small pieces here and there.

4.5
Verified Homeowner
Montgomery, TX, on Aug 26, 2024

Loved the walk throughs! And [name removed] in the office is AMAZING!!

4.0
Verified Homeowner
Montgomery, TX, on Aug 25, 2024

I didn't like how the corporate guys wouldn't give me all the same incentives as using their preferred leader. Multi million dollar company acts like an extra 1% would break them. Also am finding all kinds of places where the subcontractors be very poor work and even worse patch jobs. My sales representative [name removed] and the Building Manager [name removed] are awesome at their jobs and are half of the reason we didn't back out of the sale on this house. Both of them have faced every issue head on and fixed them quickly. [name removed] [name removed] [name removed] did not act like they wanted to make the deal happen. In fact all I kept hear was it could be this and it could be that. You can not make a deal happen on could bes. When they gave me a denial I used [name removed] who not only saved my deal but has saved several century deals in the past. Also my Realtor [name removed] was amazing and she has also brought century plenty of business and in fact is bringing more families to this community as well. Had it not been for these four people I would have walked away from Century and never returned. Thank you to yall who helped make this happen and to corporate and inspire I say do better.

5.0
Verified Homeowner
Dayton, TX, on Aug 22, 2024

They were very helpful and very informative couldn’t be happier

5.0
Verified Homeowner
Conroe, TX, on Aug 21, 2024

[name removed] was great throughout the whole process!

5.0
Verified Homeowner
Dayton, TX, on Aug 20, 2024

The construction superintendent has made sure everything is taken care of for me.

4.8
Verified Homeowner
Willis, TX, on Aug 20, 2024

[name removed] was great and so was [name removed]. I really liked the follow up to address our concerns prior to moving in and after moving in. Very great staff.

4.7
Verified Homeowner
Magnolia, TX, on Aug 20, 2024

Building/Project Manager was very responsive to all inquires and made sure our move in process went according to plan.

5.0
Verified Homeowner