Homebuilder Ratings & Reviews

Century Communities

Southern California

384 Homeowner Reviews
Mar 2023 - Sep 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Southern California Communities Map

 

Community Satisfaction Ratings

  • Ashland Springs

    4.0

    Southern California - 32 Homeowner Reviews

  • Echo

    3.8

    Southern California - 12 Homeowner Reviews

  • Foothill Grove Th

    4.2

    Southern California - 10 Homeowner Reviews

  • Gateway SFD

    4.5

    Southern California - 20 Homeowner Reviews

  • Gateway Townhomes

    4.5

    Southern California - 27 Homeowner Reviews

  • Greenway At The Preserve

    4.4

    Southern California - 36 Homeowner Reviews

  • Harveston

    4.8

    Southern California - 19 Homeowner Reviews

  • Mesa Verde

    3.9

    Southern California - 5 Homeowner Reviews

  • Mountain Bridge North

    4.9

    Southern California - 33 Homeowner Reviews

  • Mountain Bridge South

    4.6

    Southern California - 14 Homeowner Reviews

  • Stafford Place

    4.7

    Southern California - 21 Homeowner Reviews

  • Stonebrook Meadows

    4.7

    Southern California - 39 Homeowner Reviews

  • The Depot

    4.6

    Southern California - 41 Homeowner Reviews

  • The Enclave

    4.4

    Southern California - 43 Homeowner Reviews

  • The Village

    4.6

    Southern California - 32 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Southern California
Purchase Experience Testimonials from Real Homebuyers

Yucaipa, CA, on Sep 16, 2024

The process of purchasing and closing updates were good, but the quality of the final product is embarrassing. Builder should be completely ashamed for putting peel and stick vinyl flooring. It’s so cheap and there is constant glue coming up between the pieces and making the floor dirty and showcasing how cheap it is. The quality is horrible and lifting in certain places already, and even some tears that appear to have been “covered.” Additionally, the countertop and cabinet choices are the cheapest and we’ve had the cabinet company out multiple times repairing the drawers. Everything is so cheap. The builder cut a lot of corners building these homes and it’s very disappointing. As a builder, if you aren’t going to allow or offer upgrade packages, then your included package should be mid-grade, however the installed products are the lowest quality and it shows. Why would builder showcase a model with options/upgrades that you are not even offering? I’m very disappointed in the home I purchased.

4.6
Verified Homeowner
Vista, CA, on Sep 12, 2024

Loved working with [name removed] in the sales office! We do feel like some of our expectations with the appliance package were not met. There were certain appliances in the model and we assumed we would be given the same ones we saw, as it was never indicated anywhere that we would be receiving appliances of lower quality. We did not see our appliances before closing, as they were delivered the day we got the keys to our house. Felt like it was somewhat dishonest.

4.8
Verified Homeowner
Vista, CA, on Sep 08, 2024

I liked that the price was set ahead of time and I could tour the home at various points in the build. I didn’t like the lack of options available - for example, I would have preferred to leave no kitchen backsplash and no texture in two of the rooms, but this wasn’t an option for us to do.

5.0
Verified Homeowner
San Jacinto, CA, on Sep 06, 2024

Haya el momento todo me gusta aserca de mi casa y con gusto los recomendaría con amigos y familiares

5.0
Verified Homeowner
Covina, CA, on Sep 06, 2024

The sales lady [name removed] is very knowledgeable, reliable and patient, she is always there for me. The contractor supervisor [name removed] is anohter one that you can count on , he is very responsible, makes sure everything correctly. I appreciate them.

4.9
Verified Homeowner
Pomona, CA, on Sep 04, 2024

Lousy job on construction. Lots of defects.

2.9
Verified Homeowner
Pomona, CA, on Sep 02, 2024

both

5.0
Verified Homeowner
Yucaipa, CA, on Aug 30, 2024

So far my family and I love our new home and are happy with the space. We recommended century community to friends and family for future purchases. Thank you century community from the [name removed] family.

5.0
Verified Homeowner
Pomona, CA, on Aug 27, 2024

Sales manager, [name removed] is very easy to work with and honest. The team is professional and it shows everyone working towards a goal of customer satisfaction

4.3
Verified Homeowner
Menifee, CA, on Aug 18, 2024

I like that the home was built on time.

4.9
Verified Homeowner
Covina, CA, on Aug 10, 2024

The process was very smooth.

5.0
Verified Homeowner
Covina, CA, on Aug 02, 2024

I liked how open the members of the team was especially the person who helped me. His name was [name removed].

5.0
Verified Homeowner
Covina, CA, on Aug 02, 2024

service in after sales, [name removed] do a great job !

5.0
Verified Homeowner
Pomona, CA, on Aug 02, 2024

[name removed] is so responsive and easy to work with. He and [name removed] (Sales) made the house purchase a wonderful experience.

4.7
Verified Homeowner
Yucaipa, CA, on Aug 01, 2024

I had a great experience with [name removed] and [name removed]!!!

5.0
Verified Homeowner
Pomona, CA, on Jul 31, 2024

nothing can be mentioned verything is very smooth

5.0
Verified Homeowner
Menifee, CA, on Jul 31, 2024

The sales associate ([name removed]) was very helpful and answered all my questions. She made the process very pleasant. The loan process was not as streamlined as I would have liked. If I were to do it again, I will use another vendor.

4.8
Verified Homeowner
Yucaipa, CA, on Jul 29, 2024

Everyone was really helpful in answering all my family's questions, and [name removed] did an outstanding job in making sure all the touch ups were met after the initial walk through.

5.0
Verified Homeowner
Yucaipa, CA, on Jul 19, 2024

It went very smooth. [name removed] made it easy, hassle free for me. She is a very good agent, very attentive.

5.0
Verified Homeowner
San Jacinto, CA, on Jul 19, 2024

I REALLY LIKED HOW [name removed] AND [name removed] TOOK CARE OF THINGS, ESPESIALLY FACED WITH MULTIPLE BUYERS ON MY PROPERTY. THEY HELD IT TOGETHER NICELY. THANK YOU [name removed] AND [name removed]. AND [name removed] HAS BEEN ABSOLUTELY ON TOP OF EVERY ISSUE THAT I HANDED HIM. HE'S [name removed] ON THE SPOT MAKING SURE EVERYTHING IS DONE TO MY SATISFACTION.

4.5
Verified Homeowner