Homebuilder Ratings & Reviews

Century Complete

Bullhead City

349 Homeowner Reviews
Mar 2023 - Sep 2024

Overall Satisfaction

4.8
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Bullhead City Communities Map

 

Community Satisfaction Ratings

  • Cedar Creek Estates

    4.9

    Bullhead City - 26 Homeowner Reviews

  • Chaparral Terrace

    4.9

    Bullhead City - 91 Homeowner Reviews

  • Cheyenne Meadows 101

    4.8

    Bullhead City - 31 Homeowner Reviews

  • Cimarron Lakes

    4.4

    Bullhead City - 6 Homeowner Reviews

  • Desert Lakes

    4.4

    Bullhead City - 10 Homeowner Reviews

  • Mystic Canyon

    4.6

    Bullhead City - 32 Homeowner Reviews

  • Rancho Colorado Series A

    4.7

    Bullhead City - 24 Homeowner Reviews

  • Rancho Colorado Series B

    5.0

    Bullhead City - 11 Homeowner Reviews

  • The Villas At Desert Horizons

    4.2

    Bullhead City - 13 Homeowner Reviews

  • Twin Palm Estates

    4.8

    Bullhead City - 22 Homeowner Reviews

  • Valley Springs Estates

    4.8

    Bullhead City - 83 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Bullhead City
Purchase Experience Testimonials from Real Homebuyers

Kingman, AZ, on Sep 14, 2024

Rush to meet timelines has caused some quality issues. I am still waiting for some to be corrected. Everything seems to be hurry, hurry, but wait for last minute contact

4.3
Verified Homeowner
Fort Mohave, AZ, on Sep 10, 2024

Lending department is inexperienced.

4.4
Verified Homeowner
Fort Mohave, AZ, on Sep 07, 2024

I had an amazing experience from beginning to end. Everyone was great. However I seem to have a Sewer issue and no mailbox key still. If a manager can please call me right away XXX-XXX-XXXX

5.0
Verified Homeowner
Bullhead City, AZ, on Sep 07, 2024

Only liked through the whole process.

5.0
Verified Homeowner
Fort Mohave, AZ, on Sep 06, 2024

Everyone had great customer service and made the process very easy.

5.0
Verified Homeowner
Bullhead City, AZ, on Sep 06, 2024

seamless experience thanks to my realtor and the site agent

5.0
Verified Homeowner
Fort Mohave, AZ, on Sep 06, 2024

I wish I could have upgraded the air conditioner, the one that came with the home isn’t keeping up and it doesn’t seem to be moving much air. I wish they came with a water softener as well.

4.7
Verified Homeowner
Fort Mohave, AZ, on Aug 30, 2024

Nothing it was all simple and easy

5.0
Verified Homeowner
Kingman, AZ, on Aug 30, 2024

Things not getting done from walk-through also inspector report. Also dealing with GC has been a bit challenging.

3.2
Verified Homeowner
Kingman, AZ, on Aug 25, 2024

It was fine.

4.2
Verified Homeowner
Bullhead City, AZ, on Aug 23, 2024

The experience was great

5.0
Verified Homeowner
Fort Mohave, AZ, on Aug 20, 2024

Although not everything was done on time (by date and time of closing) [name removed] stayed on top of the items pending and kept me well informed of the status, up until completion.

5.0
Verified Homeowner
Fort Mohave, AZ, on Aug 09, 2024

Everything was great

5.0
Verified Homeowner
Bullhead City, AZ, on Aug 01, 2024

I liked the people who helped me directly. They were all wonderful, especially [name removed] who was the most helpful. I like that the builders left certain things undone on purpose like handles on the cabinets, blinds, window screens, etc. Doing so gives me an opportunity to customize the house a little bit, in a way that I enjoy, and none of the things left undone are terribly expensive. The things I disliked are that the HOA is difficult to find and contact for help and, due to an error, I was locked out of my gated community the very first day I arrived (I had already owned the home for about a month prior to physically moving in). Also, my truck, which is a standard full-size pickup truck, is too big to fit in either the driveway or the garage. The driveway could be understandable in a neighborhood like this one, but why not make a garage that is able to accommodate all standard size vehicles at the very least? Overall, I’d say it’s been a very positive experience. Thank you again to [name removed] for all your knowledge and help, and thank you to [name removed] and [name removed] who made the purchasing process fast and smooth!

5.0
Verified Homeowner
Fort Mohave, AZ, on Jul 28, 2024

I enjoyed working with [name removed] who was the manager in charge of my home. If I had any issues he was quick to help me sort through them with no hesitation . He contributed to our great experience so far

4.9
Verified Homeowner
Fort Mohave, AZ, on Jul 24, 2024

Originally my back yard was supposed to be bigger but was told after signing contract that the city would not allow block wall to go where was originally going to be placed. Ended up ok, was also told different pricing through out entire process but in the end, ended up working out ok.

4.4
Verified Homeowner
Kingman, AZ, on Jul 12, 2024

We love are new home

5.0
Verified Homeowner
Bullhead City, AZ, on Jul 11, 2024

All good with Century! The Title/Escrow company (Parkway) was a bit challenging but no issues with Century. We like [name removed]'s personal style and efficiency (he ALWAYS promptly returns messages)

4.4
Verified Homeowner
Fort Mohave, AZ, on Jul 10, 2024

Every aspect of the closing process was an absolute nightmare. The Inspire Home loans processor did not seem to know much about VA loans; he provided several loan disclosure estimates which were riddled with inaccuracies. It did not seem like anyone was reviewing any of the documents requested because they kept requesting the same documents without looking in their portal first. The portal was never updated; the loan did not close on time; the appraisal was not ordered timely; the VA appraisal was never provided; Inspire changed the loan type only days before the original closing date - the entire process seemed disorganized; like their goal was to delay closing for as long as possible. The title company was unreachable. Senior management finally became involved and that is the only reason we ended up closing. Dealing with Inspire was the single most stressful and frustrating home purchase I have ever been subjected to. I am not a first time homeowner, we have purchased many and never had any trouble qualifying, being approved or closing. Even after we transferred 25 percent of the loan toward closing, we were still scrutinized and treated like we were ‘high risk’ buyers. In the final days past the original closing date, most of the employees seemed to be more concerned about taking care of their own personal (doctors appts/kid has sports/etc) business than processing our loan. The only positive I have is for [name removed] and [name removed]. Mr. [name removed] saved this purchase - I was ready to walk away completely from this purchase however, he was able to get everything on track to ensure we closed fairly timely. [name removed] was knowledgeable and professional throughout. He took notes of the items which were of poor workmanship and explained we would work together to get the crooked, uneven walls fixed. He was always pleasant and patient. We genuinely appreciated Mr. [name removed] and [name removed], Century should strive to ensure all their employees and associated company personnel provide the same level of service. Unfortunately, I cannot recommend Inspire or Parkway to anyone and if someone I know says they are considering using with company, I will deter them. No mortgage process should ever be as painful as ours was.

3.6
Verified Homeowner
Bullhead City, AZ, on Jul 08, 2024

The superintendent [name removed] was a great help throughout the process. He always had the answers to my questions and took the time to explain anything I had questions about.

5.0
Verified Homeowner