Homebuilder Ratings & Reviews

Century Complete

Triad

249 Homeowner Reviews
Mar 2023 - Sep 2024

Overall Satisfaction

4.5
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Triad Communities Map

 

Community Satisfaction Ratings

  • Alder Creek

    4.4

    Triad - 9 Homeowner Reviews

  • Blackberry Hills

    4.9

    Triad - 1 Homeowner Reviews

  • Charleston Ridge

    4.5

    Triad - 22 Homeowner Reviews

  • Daniel's Place

    4.5

    Triad - 4 Homeowner Reviews

  • Desmond Woods

    5.0

    Triad - 2 Homeowner Reviews

  • Ferguson Creek Village

    4.1

    Triad - 6 Homeowner Reviews

  • Glenoaks

    4.4

    Triad - 12 Homeowner Reviews

  • Oak Ridge - Lexington

    4.6

    Triad - 12 Homeowner Reviews

  • Pineview

    4.7

    Triad - 7 Homeowner Reviews

  • Ridgemont Mocksville

    4.6

    Triad - 45 Homeowner Reviews

  • Scarlett Ridge

    4.2

    Triad - 1 Homeowner Reviews

  • Somerton

    4.7

    Triad - 20 Homeowner Reviews

  • Stonybrook South

    4.7

    Triad - 35 Homeowner Reviews

  • Tower Mountain Estates

    4.2

    Triad - 32 Homeowner Reviews

  • Twin Silos

    3.7

    Triad - 5 Homeowner Reviews

  • West Glen

    3.9

    Triad - 9 Homeowner Reviews

  • Windcrest Acres

    4.4

    Triad - 24 Homeowner Reviews

  • Winston North

    5.0

    Triad - 3 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Triad
Purchase Experience Testimonials from Real Homebuyers

Mocksville, NC, on Sep 16, 2024

I like the easiness of contacting, the run down of the process, no pressure, all good things.

5.0
Verified Homeowner
Denton, NC, on Sep 12, 2024

[Translated from ES] The attention I received from [name removed], [name removed] from Inspired to the last moment [name removed], who was always attentive and paid attention to my concerns and requests.

5.0
Verified Homeowner
Lexington, NC, on Sep 10, 2024

The walk through was very professional and instilled confidence and excitement into us. [name removed] was awesome. Very quick to act and paid attention to detail.

5.0
Verified Homeowner
Denton, NC, on Aug 30, 2024

I felt my purchase experience with century complete and all its services offered came together to make my homeownership dream come true. I am thankful for all involved in my purchase - Thank you

5.0
Verified Homeowner
Denton, NC, on Aug 14, 2024

Liked [name removed] a lot he was very knowledgeable and took care of every issue before we moved in. He needs a raise. Also [name removed] kept us informed of everything throughout the buying process.

5.0
Verified Homeowner
Lexington, NC, on Aug 13, 2024

Century side, especially [name removed] was very helpful and was very pleased with his services. Financial aspect of it with inspire was misleading and stressful.

5.0
Verified Homeowner
Lexington, NC, on Aug 12, 2024

Dealing with [name removed] the builder has been a great experience!

5.0
Verified Homeowner
Lexington, NC, on Aug 09, 2024

Great house and peaceful neighborhood

5.0
Verified Homeowner
Lexington, NC, on Jul 31, 2024

Have a hard time communicating with loan officer inspire home

4.5
Verified Homeowner
Lexington, NC, on Jul 27, 2024

The only thing that I dislike very much is that the backyard of our house it’s uneven like Century did not try to work better on the land to make the backyard even and that’s it’s a big problem when it rains bc my backyard becomes a big poodle of water and I am very worried that when it rains the water gonna get to the house itself, bc the poodle of water it’s a few feet of distance from my house. Also there are a lot of nails popping out of a few areas downstairs and the stairs.

3.8
Verified Homeowner
Lexington, NC, on Jul 26, 2024

Very easy to view the home with the code box on the door. My realtor made contact with the sales individual and was set up with one on one with them for questions and concerns. Made the decision to go with the inspire home loans mortgage company associated with century which made it easy to communicate back and forth and get real time updates and answers. Overall process was quick and easy.

5.0
Verified Homeowner
Lexington, NC, on Jul 25, 2024

The only issue we had was with the loan officer and we had to have our agent step in to help us. The contractor and [name removed] have been great. [name removed] was very helpful as well.

4.4
Verified Homeowner
Lexington, NC, on Jul 22, 2024

No complaints. Everyone was knowledgeable and kept me up to date on finalizing my home.

4.5
Verified Homeowner
Mocksville, NC, on Jul 22, 2024

The construction took longer than the original timeline.

3.5
Verified Homeowner
Lexington, NC, on Jul 22, 2024

The only complaint was sometimes it was hard to get my century representative on the phone

5.0
Verified Homeowner
Denton, NC, on Jul 20, 2024

The realtors were EXTREMELY rude. The whole process was a nightmare. They treated my realtor like she was beneath them.

1.7
Verified Homeowner
Lexington, NC, on Jul 19, 2024

I really enjoyed our sales consultant [name removed] and our builder [name removed] they were very helpful with the process! I didn't like that info from within the loan processor and/or Century Complete withheld info from us during the process and a week in half before moving we find out.

4.2
Verified Homeowner
Mocksville, NC, on Jul 14, 2024

I love the home & the community. I dislike the carpet & the two small bedrooms, could have been a single room.

4.8
Verified Homeowner
Lexington, NC, on Jul 10, 2024

[name removed] is fantastic. He took the time to walkthrough everything with us. Our sales counselor was pretty bad. He had no understanding of the locations he was sending us to, and after we purchased and signed the paperwork, we didn't hear from him again. We talked to someone who helped with some of it, but we were pretty unhappy with [name removed]. No one seemed too concerned with the lack of communication about out build status. That was disappointing. We didn't want to work with [name removed] anymore, but those requests went no where. We were told someone would be in touch. We never heard from that person.

3.9
Verified Homeowner
Lexington, NC, on Jul 01, 2024

Initially working with everyone was seamless. Many communications were sent back and forth and it was easy to go through the process. I felt like I received enough notifications about where the process was as the house was being built. It was a bit stressed a week prior to closing as the appraisal came back lower than the purchase price. This caused a bit of uncertainty at some points. The walkthroughs and transition into moving into the home were also seamless.

4.8
Verified Homeowner