Top Homebuilder Ratings & Reviews

New Home Co.

Eureka Grove Sfd

10 Homeowner Reviews Completed Apr 2023 - Sep 2024

New Home Co. << Northern California

Overall Satisfaction

3.0
Customers' overall satisfaction
1.3
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

3.4

Home Personalization Experience

2.0

Construction Experience

2.1

Customer Care Experience

4.2

Home Readiness

0.9

Installation & Workmanship

2.6

Community Profile

New Home Co. logo

We are New Home Co. We believe a home isn’t new because of when it is built, but how it is built. A home is only as new as the ideas and innovations that live there. We are passionate about delivering on the promise of new with every home we design and build.

 

Our new homes artfully blend timeless style and innovative design. A modern way of life with more connectivity and sustainability for smarter and healthier ways to live. Inspired design and choice help to personalize each home with curated design packages that offer a flexible range of styles and costs. Our award-winning sales team is here to help every step of the way with more transparency and trust.

 

We have a new home for everyone, at every stage of life, from suburban communities to urban villages and residences. Every new home is a new beginning for all of us to start the next chapter in our lives. Every new home is a new opportunity to make progress on what it means to be new. We take pride in helping our homebuyers and our industry move forward.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Granite Bay, on Apr 02, 2023

Very Prompt

4.8
Verified Homeowner
Granite Bay, CA, on May 16, 2023

[name removed] contract was fine. [name removed] actual build was terrible. [name removed] home wasn't complete. There were too many deficiencies. A great deal of the work was either poorly constructed or not done at all. We are 3 months in to our home and repair work is still being completed. In some cases the repair work has required multiple visits. This is our 5th home and this one has been the most poorly constructed one. We are very disappointed with the experience.

3.1
Verified Homeowner
Granite Bay, on Sep 18, 2023

I have tried to reach NHCo for three weeks without a return call, email, or text. I am very frustrated.

3.1
Verified Homeowner
Granite Bay, CA, on May 06, 2023

It was good

3.5
Verified Homeowner
Granite Bay, CA, on Feb 09, 2023

the quality of the work looks rushed, and there has been no proactive follow up since we closed.

3.8
Verified Homeowner
Granite Bay, CA, on Dec 23, 2022

Pros: Good communication Willingness to fix problems with the home Cons: Construction delays Poor detail work in home

4.2
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Granite Bay, CA, on May 16, 2023

[name removed] contract was fine. [name removed] actual build was terrible. [name removed] home wasn't complete. There were too many deficiencies. A great deal of the work was either poorly constructed or not done at all. We are 3 months in to our home and repair work is still being completed. In some cases the repair work has required multiple visits. This is our 5th home and this one has been the most poorly constructed one. We are very disappointed with the experience.

3.1
Verified Homeowner
Granite Bay, CA, on May 06, 2023

It was good

3.5
Verified Homeowner
Granite Bay, CA, on Feb 09, 2023

the quality of the work looks rushed, and there has been no proactive follow up since we closed.

3.8
Verified Homeowner
Granite Bay, CA, on Dec 23, 2022

Pros: Good communication Willingness to fix problems with the home Cons: Construction delays Poor detail work in home

4.2
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Granite Bay, on Apr 02, 2023

Very Prompt

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Granite Bay, on Sep 18, 2023

I have tried to reach NHCo for three weeks without a return call, email, or text. I am very frustrated.

3.1
Verified Homeowner