Top Homebuilder Ratings & Reviews

Newcastle Homes

Barimore

18 Homeowner Reviews Completed Mar 2023 - Sep 2024

Newcastle Homes

Overall Satisfaction

4.6
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

5.0

Home Personalization Experience

5.0

Construction Experience

5.0

Customer Care Experience

5.0

Home Readiness

5.0

Installation & Workmanship

4.9

Community Profile

Newcastle Homes logo
At Newcastle Homes we strive to make a difference in the lives of our clients by developing personal relationships with our homebuyers and building carefully crafted homes in thoughtfully planned communities. We approach each home and community with a discerning vision, ensuring we select locations and cutting edge home designs that fit our homebuyers’ lifestyles.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Helena, on Aug 16, 2023

Quick response

5.0
Verified Homeowner
Helena, on Oct 05, 2023

mostly the people involved have been very helpful and pleasant. As stated before, I just think they should have replaced dead bushes.

3.7
Verified Homeowner
Helena, AL, on Aug 18, 2024

FBC failed to stay in contact. Felt I had to reach out more than I should have. [name removed] and [name removed] were great to deal with. No complaints on that side of things

4.8
Verified Homeowner
Helena, on May 16, 2023

Don’t like getting approval on the plants you can use. Some people do whatever they want.

5.0
Verified Homeowner
Helena, on Sep 05, 2023

Any issues have been addressed effectively and efficiently.

4.3
Verified Homeowner
Helena, AL, on Aug 14, 2024

[name removed] is the absolute best. He’s very helpful and personable. [name removed] is very lucky to have him and he should train all the supers to be as on the ball as he is

5.0
Verified Homeowner
Helena, AL, on Mar 15, 2023

Builder, superintendent, and agents all stayed on top of everything. Design studio was a breeze and made choosing designs for our home fun! Deadlines were met and we love the friendships we have made.

5.0
Verified Homeowner
Helena, on May 03, 2023

my shrubs in the front yard were killed by a freeze less than 2 weeks after I moved in and they were not covered in warranty and Newcastle refused to replace them. That is terrible customer service. When the grass in subdivision was first mowed, they mowed everything but my small segment around sidewalk and said they were not responsible for that. I did not have a clear idea what was my responsibility but it would not have killed the to mow it.Poor customer service. Also I find the HOA very restrictive and very slow to respond. My grass was in terrible condition this spring. The soil level is awful. Some of the finishing touches with cabinets , paint and molding in the house are not good quality. The building sites are not picked up and trash overflows in bins.

3.9
Verified Homeowner
Helena, on Aug 30, 2023

They listen to you and do what you need.

4.9
Verified Homeowner
Helena, AL, on Feb 08, 2023

Things went smoothly during that time period.

4.4
Verified Homeowner
Helena, AL, on Nov 08, 2022

Great communication

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Helena, AL, on Aug 18, 2024

FBC failed to stay in contact. Felt I had to reach out more than I should have. [name removed] and [name removed] were great to deal with. No complaints on that side of things

4.8
Verified Homeowner
Helena, AL, on Aug 14, 2024

[name removed] is the absolute best. He’s very helpful and personable. [name removed] is very lucky to have him and he should train all the supers to be as on the ball as he is

5.0
Verified Homeowner
Helena, AL, on Mar 15, 2023

Builder, superintendent, and agents all stayed on top of everything. Design studio was a breeze and made choosing designs for our home fun! Deadlines were met and we love the friendships we have made.

5.0
Verified Homeowner
Helena, AL, on Feb 08, 2023

Things went smoothly during that time period.

4.4
Verified Homeowner
Helena, AL, on Nov 08, 2022

Great communication

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Helena, on Aug 16, 2023

Quick response

5.0
Verified Homeowner
Helena, on May 16, 2023

Don’t like getting approval on the plants you can use. Some people do whatever they want.

5.0
Verified Homeowner
Helena, on May 03, 2023

my shrubs in the front yard were killed by a freeze less than 2 weeks after I moved in and they were not covered in warranty and Newcastle refused to replace them. That is terrible customer service. When the grass in subdivision was first mowed, they mowed everything but my small segment around sidewalk and said they were not responsible for that. I did not have a clear idea what was my responsibility but it would not have killed the to mow it.Poor customer service. Also I find the HOA very restrictive and very slow to respond. My grass was in terrible condition this spring. The soil level is awful. Some of the finishing touches with cabinets , paint and molding in the house are not good quality. The building sites are not picked up and trash overflows in bins.

3.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Helena, on Oct 05, 2023

mostly the people involved have been very helpful and pleasant. As stated before, I just think they should have replaced dead bushes.

3.7
Verified Homeowner
Helena, on Sep 05, 2023

Any issues have been addressed effectively and efficiently.

4.3
Verified Homeowner
Helena, on Aug 30, 2023

They listen to you and do what you need.

4.9
Verified Homeowner