Top Homebuilder Ratings & Reviews

Shaddock Homes

Castle Hills 40's

23 Homeowner Reviews Completed Apr 2023 - Sep 2024

Shaddock Homes

Overall Satisfaction

4.0
Customers' overall satisfaction
4.2
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.1

Home Personalization Experience

3.9

Construction Experience

4.2

Customer Care Experience

4.6

Home Readiness

4.0

Installation & Workmanship

4.2

Community Profile

Shaddock Homes logo
For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Carrollton, TX, on Nov 16, 2023

I was not able to pick my options because they were already all preselected.

4.4
Verified Homeowner
Carrollton, on Apr 11, 2024

warranty service has been good

4.2
Verified Homeowner
Carrollton, on Aug 25, 2024

I did not receive the 2023 tax bill that the Denton County sent to [name removed]. As a result, I was charged late fee for my tax payment.

4.4
Verified Homeowner
Carrollton, TX, on Apr 22, 2023

[name removed] our builder had excellent communication throughout and kept us in the loop. There’s still items that are incomplete due to stuff being out of stock. Finishing could be better for neatness

4.8
Verified Homeowner
Carrollton, on Feb 15, 2024

I lived in the house for nearly a year, and there are many flaws and issues with the construction and finishing; it's poorly done.

1.8
Verified Homeowner
Carrollton, on Mar 28, 2024

Quick response and easy portal.

4.9
Verified Homeowner
Carrollton, TX, on Apr 21, 2023

I like the castle hill area

4.6
Verified Homeowner
Carrollton, on Sep 15, 2023

There are many imperfections that exist with the house, and many of the flaws are left as-is. We were discouraged with the quality of warranty in the early phase since moving in. We plan to go through more before our warranty expiration towards the 1 year mark.

2.3
Verified Homeowner
Carrollton, on Jan 16, 2024

The quality of the craftsmanship is poor. The paint is very bad, the HVAC does not circulate evenly. The GCI breaker keep tripping.

3.3
Verified Homeowner
Carrollton, TX, on Apr 21, 2023

Some incentives would have been great based on the amount of upgrades you are going. Due to the recent rise in real estate, it looked like its all about money ??

4.3
Verified Homeowner
Carrollton, on Aug 31, 2023

I have a dead tree, [name removed] is really good about shirking that responsibility. I also have hotspots and tons of warranty items. I have sent over a pdf where I have identified areas where a thermal camera registers multiple areas at 100F in my house and no one has responded.

3.0
Verified Homeowner
Carrollton, on Aug 24, 2023

Usually respond in timely manner. What i dont like, sometimes i have to fight with them since sometime they claim its not on the warranty scope

2.7
Verified Homeowner
Carrollton, on Aug 15, 2023

So many things not covered that should be but process is usually quick

4.1
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Carrollton, TX, on Nov 16, 2023

I was not able to pick my options because they were already all preselected.

4.4
Verified Homeowner
Carrollton, TX, on Apr 22, 2023

[name removed] our builder had excellent communication throughout and kept us in the loop. There’s still items that are incomplete due to stuff being out of stock. Finishing could be better for neatness

4.8
Verified Homeowner
Carrollton, TX, on Apr 21, 2023

I like the castle hill area

4.6
Verified Homeowner
Carrollton, TX, on Apr 21, 2023

Some incentives would have been great based on the amount of upgrades you are going. Due to the recent rise in real estate, it looked like its all about money ??

4.3
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Carrollton, on Apr 11, 2024

warranty service has been good

4.2
Verified Homeowner
Carrollton, on Mar 28, 2024

Quick response and easy portal.

4.9
Verified Homeowner
Carrollton, on Sep 15, 2023

There are many imperfections that exist with the house, and many of the flaws are left as-is. We were discouraged with the quality of warranty in the early phase since moving in. We plan to go through more before our warranty expiration towards the 1 year mark.

2.3
Verified Homeowner
Carrollton, on Aug 31, 2023

I have a dead tree, [name removed] is really good about shirking that responsibility. I also have hotspots and tons of warranty items. I have sent over a pdf where I have identified areas where a thermal camera registers multiple areas at 100F in my house and no one has responded.

3.0
Verified Homeowner
Carrollton, on Aug 24, 2023

Usually respond in timely manner. What i dont like, sometimes i have to fight with them since sometime they claim its not on the warranty scope

2.7
Verified Homeowner
Carrollton, on Aug 15, 2023

So many things not covered that should be but process is usually quick

4.1
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Carrollton, on Aug 25, 2024

I did not receive the 2023 tax bill that the Denton County sent to [name removed]. As a result, I was charged late fee for my tax payment.

4.4
Verified Homeowner
Carrollton, on Feb 15, 2024

I lived in the house for nearly a year, and there are many flaws and issues with the construction and finishing; it's poorly done.

1.8
Verified Homeowner
Carrollton, on Jan 16, 2024

The quality of the craftsmanship is poor. The paint is very bad, the HVAC does not circulate evenly. The GCI breaker keep tripping.

3.3
Verified Homeowner