Overall Satisfaction
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With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Ennis, on Jul 15, 2024
I have only put in 1 warranty request and it was answered quickly
Ennis, TX, on Aug 09, 2024
the whole buying process was was easier than I had imagined
Ennis, on Sep 09, 2024
I like the fact that the team from legend was quick and professional throughout my whole experience I couldn’t ask for more awesome work.
Ennis, TX, on May 03, 2024
Everything was great. It was just the stress of gathering all the additional information that was required by the lender
Ennis, on May 04, 2024
It took several weeks for the service request to be completed.
Ennis, on May 27, 2024
I have had problems with my home , water damage, roof damage. Water comes in when it rains, poorly constructed materials used are poor quality etc and warranty has yet to fix all problems and was not even occupied for a year
Ennis, on Nov 17, 2023
We had multiple issues with our home that still have not be repaired. The quality is not what what we were expecting from a new construction home.
Ennis, on Feb 29, 2024
Have not needed to use it up to this point, but great that it exists
Ennis, on Nov 13, 2023
I have tickets submitted for repairs from September that has never been done. I currently have several repairs that need to be completed and no one has provided any start dates or updates on when everything will be repaired.
Ennis, on Oct 19, 2023
It takes too long for issues to be resolved. It took almost a year for items to be fixed.
Ennis, on Sep 12, 2023
new house with many details that were supposed to be fixed before closing. a year later and they still have not repaired them, even though we made claims through the warranty.
Ennis, on Jun 01, 2023
My family and I like everything about this home since day one. I would recomended to friends and families. God bless you all.
Ennis, TX, on Aug 19, 2023
Good communication and easy closing. Never had to chase the staff for answers. They were always ready to answer any questions I had
Ennis, on Jun 01, 2023
I actually live in [name removed] in Ennis. I'm dissatisfied that only a few are homeowners. The rest, you made into rentals. So I live in s rental community which devalues my home.
Ennis, TX, on Aug 06, 2023
I didn’t like the lack of contact with the salesperson. I did like the transparency in the final walkthrough
Ennis, on May 23, 2023
Poor quality in overall interior of home. Flooring issues, poor caulking by floor boards, landscaping issues causing standing water, poor drywall quality, flat interior paint throughout house except for closets. Terrible customer service from warranty representatives. Will not respond for days, have difficulty scheduling subcontractors to come fix issues.
Ennis, TX, on Aug 05, 2023
When we came to the property, we was very impressed with first the respectful greeting and assistance, during the visit with our realtor we were explained everything so accurately that we fill the application immediately and from there we was shown weekly updates on our home to let us know how far the builders had gotten, best experience ever.
Ennis, TX, on Jul 29, 2023
Edges around the floor were completely caulked, paint on outside wasn’t fixed completely. Besides that we had a great home buying experience!
Ennis, on May 15, 2023
House was not properly cleaned. Bathrooms were dirty floors dirty and in general paint on floor very dissatisfied.
Ennis, TX, on Apr 24, 2023
Super, they explained everything as it should all be, very kind.
Ennis, TX, on Mar 27, 2023
The quality of the build was not up to what we asked for in the walk through , the repair and paint wasn’t completed as promised
Ennis, TX, on Feb 06, 2023
Commitments and timelines were met but I feel like the final details were rushed and brushed over to meet the move in date. Also communication stopped once I closed and my sales rep left legend. Finish work on the house is not what I expected and I am finding that I will be submitting a lot of warranty tickets for things that should have been taken care of or done right in the first place.
Ennis, TX, on Dec 27, 2022
The sales team was not present for my first walkthrough date. after my realtor and I confirmed multiple times on the date and time for the walk through the builder and sales representative never showed up. additionally I was promised some things would be addressed at the second walk through and no one ever bothered to do anything about that. Additionally I have been attempting to get my warranty information from the cooperate website however the information is out dated or it does not pertain to my community. All in all I have received terrible service during this entire time. This is also not to mention that I had to push the closing date back multiple times because the builder continued to ignore my lenders communication on getting multiple documents need for closing.
Ennis, TX, on Nov 14, 2022
There were a few mishaps of communication and unfilled timelines.
Ennis, TX, on Oct 30, 2022
Ignored our inspector who said there was water damage Jordan was condescending regarding the water damage and a blinds issue, and was rude We have mold that has been here since move-in that has not been addressed We have over 10 open warranty tickets that we have not been contacted about for a single one
Ennis, TX, on Oct 20, 2022
They were supposed to fix the details before closing but there are many that they didn't fix.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Ennis, TX, on Aug 09, 2024
the whole buying process was was easier than I had imagined
Ennis, TX, on May 03, 2024
Everything was great. It was just the stress of gathering all the additional information that was required by the lender
Ennis, TX, on Aug 19, 2023
Good communication and easy closing. Never had to chase the staff for answers. They were always ready to answer any questions I had
Ennis, TX, on Aug 06, 2023
I didn’t like the lack of contact with the salesperson. I did like the transparency in the final walkthrough
Ennis, TX, on Aug 05, 2023
When we came to the property, we was very impressed with first the respectful greeting and assistance, during the visit with our realtor we were explained everything so accurately that we fill the application immediately and from there we was shown weekly updates on our home to let us know how far the builders had gotten, best experience ever.
Ennis, TX, on Jul 29, 2023
Edges around the floor were completely caulked, paint on outside wasn’t fixed completely. Besides that we had a great home buying experience!
Ennis, TX, on Apr 24, 2023
Super, they explained everything as it should all be, very kind.
Ennis, TX, on Mar 27, 2023
The quality of the build was not up to what we asked for in the walk through , the repair and paint wasn’t completed as promised
Ennis, TX, on Feb 06, 2023
Commitments and timelines were met but I feel like the final details were rushed and brushed over to meet the move in date. Also communication stopped once I closed and my sales rep left legend. Finish work on the house is not what I expected and I am finding that I will be submitting a lot of warranty tickets for things that should have been taken care of or done right in the first place.
Ennis, TX, on Dec 27, 2022
The sales team was not present for my first walkthrough date. after my realtor and I confirmed multiple times on the date and time for the walk through the builder and sales representative never showed up. additionally I was promised some things would be addressed at the second walk through and no one ever bothered to do anything about that. Additionally I have been attempting to get my warranty information from the cooperate website however the information is out dated or it does not pertain to my community. All in all I have received terrible service during this entire time. This is also not to mention that I had to push the closing date back multiple times because the builder continued to ignore my lenders communication on getting multiple documents need for closing.
Ennis, TX, on Nov 14, 2022
There were a few mishaps of communication and unfilled timelines.
Ennis, TX, on Oct 30, 2022
Ignored our inspector who said there was water damage Jordan was condescending regarding the water damage and a blinds issue, and was rude We have mold that has been here since move-in that has not been addressed We have over 10 open warranty tickets that we have not been contacted about for a single one
Ennis, TX, on Oct 20, 2022
They were supposed to fix the details before closing but there are many that they didn't fix.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Ennis, on Jul 15, 2024
I have only put in 1 warranty request and it was answered quickly
Ennis, on May 04, 2024
It took several weeks for the service request to be completed.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Ennis, on Sep 09, 2024
I like the fact that the team from legend was quick and professional throughout my whole experience I couldn’t ask for more awesome work.
Ennis, on May 27, 2024
I have had problems with my home , water damage, roof damage. Water comes in when it rains, poorly constructed materials used are poor quality etc and warranty has yet to fix all problems and was not even occupied for a year
Ennis, on Nov 17, 2023
We had multiple issues with our home that still have not be repaired. The quality is not what what we were expecting from a new construction home.
Ennis, on Nov 13, 2023
I have tickets submitted for repairs from September that has never been done. I currently have several repairs that need to be completed and no one has provided any start dates or updates on when everything will be repaired.
Ennis, on Oct 19, 2023
It takes too long for issues to be resolved. It took almost a year for items to be fixed.
Ennis, on Sep 12, 2023
new house with many details that were supposed to be fixed before closing. a year later and they still have not repaired them, even though we made claims through the warranty.
Ennis, on Jun 01, 2023
My family and I like everything about this home since day one. I would recomended to friends and families. God bless you all.
Ennis, on Jun 01, 2023
I actually live in [name removed] in Ennis. I'm dissatisfied that only a few are homeowners. The rest, you made into rentals. So I live in s rental community which devalues my home.
Ennis, on May 23, 2023
Poor quality in overall interior of home. Flooring issues, poor caulking by floor boards, landscaping issues causing standing water, poor drywall quality, flat interior paint throughout house except for closets. Terrible customer service from warranty representatives. Will not respond for days, have difficulty scheduling subcontractors to come fix issues.