Homebuilder Ratings & Reviews

Legend Homes

Dallas-Fort Worth

384 Homeowner Reviews
Mar 2023 - Sep 2024

Legend Homes

Overall Satisfaction

4.1
Customers' overall satisfaction
4.2
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Legend Homes logo
Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.
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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Dallas-Fort Worth
Purchase Experience Testimonials from Real Homebuyers

Fort Worth, TX, on Sep 10, 2024

The process with the lending group, first choice lending, was very tedious. As a self employed employee, they asked for many things that self employed do not get and made the process a bit difficult. Overall was not satisfied with that but in the end we made everything work and we are happy now. Other than that, the house and community itself are great and am satisfied with our purchase.

4.7
Verified Homeowner
Everman, TX, on Sep 01, 2024

Both the broker and legend homes went above and beyond to make me happy with my purchase of my new home

5.0
Verified Homeowner
Fort Worth, TX, on Aug 31, 2024

[Translated from ES] The seller was very kind.

4.2
Verified Homeowner
Fort Worth, TX, on Aug 22, 2024

I would never use the Lending company again. My experience with LEGEND has been fantastic, but the I experience with First Choice --specifically [name removed] was TERRIBLE.

4.6
Verified Homeowner
Fort Worth, TX, on Aug 14, 2024

There was a mix up of time during closing. Overall I had a good experience and efficiency of the builder and realtor.

4.9
Verified Homeowner
Ennis, TX, on Aug 09, 2024

the whole buying process was was easier than I had imagined

4.5
Verified Homeowner
Fort Worth, TX, on Aug 05, 2024

I liked the regular updates about the build process. From roof installation to electrical inspection upto the final completion was all very welcome and keep me involved in the process.

4.9
Verified Homeowner
Everman, TX, on Jul 29, 2024

I had been having issues and still have not been able to get a tech to come and fix issues

4.4
Verified Homeowner
Fort Worth, TX, on Jul 07, 2024

The work is very sloppy and poorly done. I keep finding things that need to be redone. The warranty department is extremely slow and doesn’t get back to you for weeks. It took 3 1/2 weeks to get my Ethernet cords replaced that were not functioning correctly. And again the work on these homes are poorly done I have found paint all over my floors. Caulking is missing around toilets and there is holes in my carpet. No one seems to care and it’s very frustrating. I have told all my family and friends to not buy from legends the quality of work is terrible.

1.1
Verified Homeowner
Fort Worth, TX, on Jul 03, 2024

Seeing the step by step building process was enjoyable. However the communications from the onsite sales team was horrible. The miscommunications from [name removed] cost us thousands of dollars. The house features and ground elevation was not communicated. We weren't given a proper 45day closing date. The punch list was not complete by closing date. We had no idea the AC unit was broke until we arrived onsite to get our keys. We could not move in until a week after closing. Costing us more money to reschedule movers and paying for living arrangements. With nothing done by upper management. Definitely a rush job from the builders. Very disappointed and discouraging for a first time builder. The overall process was awful, not sure I would recommend anyone to this development.

2.6
Verified Homeowner
Fort Worth, TX, on Jun 15, 2024

The process of buying this home was not seamless. I’m in a HOA community never received anything to welcome me to the community. Since I’ve been here information provided by email not clear at all. I am being delayed for outside home project because I don’t have an account set up with [name removed]. I can’t open an account due to proof of ownership needs to be verified. Some type of email or letter should have been sent out explaining steps to set up an account and steps to get approval for outside projects. During the closing someone from HOA office should have been notified. Warranty issues I am getting the run around because there’s different vendors for warranty issues. I am not spending small dollars for this home and I made to feel like nothing Legend homes has money and don’t care about me at all. This is my first time in a HOA community and as a consumer you all don’t care. You have been paid nothing else matters.

2.5
Verified Homeowner
Everman, TX, on Jun 04, 2024

Very helpful and nice on our first home.

5.0
Verified Homeowner
Fort Worth, TX, on Jun 02, 2024

I would say the materials that was use was cheap. I could tell by the angle stops on every fixture. But i am happy with the house.

4.5
Verified Homeowner
Fort Worth, TX, on May 30, 2024

The overall experience was hazy in the fact I wasnt very much contacted by legend homes about any of the processes that go into the buying experience through and from legend homes. Some things were identified in the coding and inspection process and I feel it would have been just a extra touch of customer appreciation and concern in value to fix and not excuse the thought of what a third party inspector found. My main concern is that I will constantly rely on legend homes to facilitate my issues the next 12 months but I don't necessarily know if the process will be as hazy as the buying was but overall I want to improve things and make the experience and neighborhood better for all and not just become a negative complainer or a nuisance, but a influence that helps break communicational pitfalls or lackadaisical issues or staffing shortage.

3.1
Verified Homeowner
Everman, TX, on May 29, 2024

I liked how friendly and supportive the Legend staff has been with us since we are first time home owners.

4.7
Verified Homeowner
Fort Worth, TX, on May 23, 2024

It all went pretty smooth, no complaints.

4.9
Verified Homeowner
Everman, TX, on May 19, 2024

Delay on fixing issues

3.3
Verified Homeowner
Fort Worth, TX, on May 11, 2024

Some of the materials used were low grade. The painters and flooring installers left white caulking and paint dots on the floor that required me to get on hands and knees and scrub off. I have had to have 3 items done through warranty after closing.

4.3
Verified Homeowner
Fort Worth, TX, on May 09, 2024

Everything was good, they are very sincere and respectful.

4.2
Verified Homeowner
Ennis, TX, on May 03, 2024

Everything was great. It was just the stress of gathering all the additional information that was required by the lender

5.0
Verified Homeowner