Homebuilder Ratings & Reviews

Legend Homes Reviews

1,958 Homeowner Reviews Completed Feb 2024 - Aug 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Fair Oaks Ranch, TX, on Aug 15, 2025

Struggled to get help from builder on issues with house after purchasing with clearing defects on the builders side. Given that lack of commitment I would discourage any family, friends or coworkers from purchasing a Legend Princeton or sister company. I would not provide and favorable online reviews either unless Legend/Princeton was willing to make good.

1.8
Verified Homeowner
Fort Worth, TX, on Aug 15, 2025

[name removed], [name removed] and [name removed] were all very helpful and engaging with answering my questions and guiding me throughout the process. I’m grateful for their assistance. The day before I closed I was told by LP Title my closing amount increased by $4 due to an added document. The amount is not the issue, but the fact I already had the cashiers check cut for the first amount and had to pay $15 for another check to be cut just for $4 was an inconvenience. Then I received 2 checks in the mail for $4 and $0.40 after closing. It would’ve been nice if the title company or LEGENDS assumed the $4 increase before I closed. Also, the first week was tough in the home because the AC went out upstairs and it took several days to finally get a new unit. That was not the welcome I was expecting, however [name removed] and ASTAR was very responsive and helpful in getting the issue resolved. I noticed the newer homes being built in the neighborhood are receiving flood lights outside the home and a different brand AC unit. Hopefully those work well for the new home owners. Overall I am very satisfied with my home and the neighborhood.

4.4
Verified Homeowner
Conroe, TX, on Aug 15, 2025

My experience with Legend, from a customer service standpoint was amazing however, I am very much dissatisfied with the overall quality of my home! I've experienced a number of issues with the home.

3.6
Verified Homeowner
Huntsville, TX, on Aug 14, 2025

I like everything that transpired in my purchasing except that my Washing Machine and dryer is not functioning properly.

5.0
Verified Homeowner
Conroe, TX, on Aug 14, 2025

I like the access to a live person should I have a question or need assistance with any issue.

4.8
Verified Homeowner
HOUSTON, TX, on Aug 12, 2025

I loved my purchase experience I maybe would have changed my loan officer

4.7
Verified Homeowner
San Antonio, TX, on Aug 11, 2025

Really smooth all the process to buy a home with legend homes.thx

5.0
Verified Homeowner
San Antonio, TX, on Aug 10, 2025

Customer service was great, and I like the quality of build

5.0
Verified Homeowner
Saint Hedwig, TX, on Aug 08, 2025

What I like most is that Legend stands behind their warranty. What I like least is that I have had to put in many warranty requests because of workmanship.

4.2
Verified Homeowner
BROOKSHIRE, TX, on Aug 08, 2025

Unresolved countertop issue at my home, which has now been dragging on since January 7th over six months with no proper resolution.

1.7
Verified Homeowner
BROOKSHIRE, TX, on Aug 07, 2025

Quality of some of the products especially the restroom accessories. It was the cheap stuff seen in lower end homes and I had to replace everything. Garage is too short and should be 20ft not 19'6" where my truck does not fit. The landscaping has no weed control and I have to completely redo the front beds due to weeds taking over. Overall workmanship of the home is satisfactory

3.3
Verified Homeowner
Rosharon, TX, on Aug 05, 2025

It was all good. Im satisfied

4.8
Verified Homeowner
SEGUIN, TX, on Aug 04, 2025

Getting photo updates

4.8
Verified Homeowner
WILLIS, TX, on Aug 04, 2025

I liked being present through the entire process from braking ground to final inspections. [name removed] and [name removed] were great to deal with and have both gone above and beyond to ensure we get the best product we can from Legend Homes.

4.8
Verified Homeowner
Splendora, TX, on Aug 04, 2025

I trusted the Mr [name removed] for taking care of 2-3 things which not up to the par and I was told that they will be taken care of. I bet that he spoke to the construction manager but they were never taken care of.

1.9
Verified Homeowner
ELMENDORF, TX, on Aug 04, 2025

I liked how fast any issues have been resolved

5.0
Verified Homeowner
Montgomery, TX, on Aug 03, 2025

Nothing was awesome

5.0
Verified Homeowner
Rosharon, TX, on Aug 02, 2025

Legend Home repesentatives that helped me secure my beautiful new home, were professional, caring and extremely helpful and patient throughout the process of a long distance move from California, with the complications of selling that home and immediately buying my Legend Home. My first visitor, who stayed 5 days and was a realtor, remarked everyday how well made the home was.

4.6
Verified Homeowner
Rosharon, TX, on Aug 02, 2025

The process was amazing from start to finish. They included me on every step of events. I think i had the best team a veteran could ask for. This home purchase melted my heart, because of how committed they were to my every need on anything. i am right where i want to be...HOME! A veterans dream come true.

5.0
Verified Homeowner
Splendora, TX, on Aug 01, 2025

freaking HOA. they are correcting my garden... They dont like my bushes. Working at second I cant swim at night after my worktime.... Hi school minor telling how to jump into the water... I am 45 male, born in Ukraine; former swimmer, by the way; Perhaps I know about life threaten danger much more then anyone around. Look guys If I an paying money I WANNA FEEL MYSELF FREE!!! other wise seems like freaking communistic camp; yep get rid of that HOA; Everything else on legend homes is very very decent;

2.5
Verified Homeowner

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less