Homebuilder Ratings & Reviews

Legend Homes Reviews

2,422 Homeowner Reviews Completed Mar 2023 - Sep 2024

Overall Satisfaction

4.2
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Conroe, TX, on Sep 16, 2024

Everything was great.

5.0
Verified Homeowner
San Antonio, TX, on Sep 13, 2024

As a new homeowner.. I’m am well pleased.

5.0
Verified Homeowner
Rosharon, TX, on Sep 12, 2024

Everything was amazing and I don’t have no dislike about our home

5.0
Verified Homeowner
San Antonio, TX, on Sep 11, 2024

Floors are cracking bugs are coming in no ceiling fans and other stuff. Sorry I can’t articulate it all. I am a war vet with a brain injury so I can’t remember everything, but there is a lot of issues.

1.6
Verified Homeowner
Seguin, TX, on Sep 11, 2024

very easy and smooth!

4.9
Verified Homeowner
Fort Worth, TX, on Sep 10, 2024

The process with the lending group, first choice lending, was very tedious. As a self employed employee, they asked for many things that self employed do not get and made the process a bit difficult. Overall was not satisfied with that but in the end we made everything work and we are happy now. Other than that, the house and community itself are great and am satisfied with our purchase.

4.7
Verified Homeowner
New Braunfels, TX, on Sep 10, 2024

The purchas experience was good

4.5
Verified Homeowner
St. Hedwig, TX, on Sep 09, 2024

House has to many issues. Cracking foundation, cracks in walls, sagging ceilings, all around cheap and crappy workmanship.

1.4
Verified Homeowner
Ennis, TX, on Sep 09, 2024

I like the fact that the team from legend was quick and professional throughout my whole experience I couldn’t ask for more awesome work.

5.0
Verified Homeowner
New Braunfels, TX, on Sep 09, 2024

The home has a lot of very bad issues with it that Need to be addressed!! I don't know how it ever passed inspection to be able to sell this mess to someone legally.

3.3
Verified Homeowner
San Antonio, TX, on Sep 09, 2024

The buying process was a mess, the first sales guy lied to me or didn't know what he was talking about when it come to the warranties.then we were going to buy another house in the next street over but he lied or didn't know what he was talking about when he told us how much we would pay for it.didnt know until the next day when he called and said sorry I know I said this prise but it's really this.guy was a mess. Almost backed out of buying a house in this area because he made you seem real shady.when it came to fixing stuff in the inspection the guy in charge at the time argued with me on a few things, didn't want to fix everything that said was needed to fix.my husband had to reach out to his boss to get anything done. Finally a fire was lite and barely got most of the issues done minutes before closing on the house, literally same day, within 30 mins. Had some warranty items come up since then. Bad experience with that. One item that wasn't done before closing on the house was some floors that were messed up. Warranty people finally "fixed" that issue with sending someone out and replacing with the wrong color flooring, now I have a bigger issue with that. I still have flooring that needs fixed in the upstairs bathroom but now I'm scared to let them mess with that be cause they will just mess it up like they did in my kitchen. Then I had a toilet that wasn't working correctly. First people came out and said they fixed it but didn't second guy who came out said I needed a new toilet. In the process of figuring that out he had to take my out. He cut my floor in that bathroom, now I have flooring issues in the bathroom. Warranty guy that works for you guys agreed with me when I told them if they put the toilet I liked down with the bigger base I would forget about the cute because [name removed] bigger base would hide it. Overall, the buying process was the worse, and the contractors you guys have hired to do stuff in the homes suck, and are not good at their jobs. I work in the home fixing/maintenance field and your subcontractors are subpar. Warranty people say thales can't really do anything to with the fence, guess I'll have to fix it. Not here for a year yet and the back fence looks really bad. Wasn't installed correctly the first time by whoever you guys hired. Again they didn't care about their work, only their paycheck.

3.5
Verified Homeowner
Conroe, TX, on Sep 09, 2024

Everything is fine. Wish the house had more storage and better design. I wish that I had been told yes that they could install gutters like they did my neighbors.

3.9
Verified Homeowner
Splendora, TX, on Sep 08, 2024

[name removed] was amazing. The day we got to splendora was so late, but [name removed] managed to head over to the house and place our keys inside so we would have them as soon as we moved in he also made my youngest's dream come true and purchased crumbl cookies. it was very helpful that y'all had a contingency available. Without that I would not have been able to purchase this home. They worked with me every time I had to extend my closing.

4.9
Verified Homeowner
San Antonio, TX, on Sep 05, 2024

Fast and friendly people

3.9
Verified Homeowner
Conroe, TX, on Sep 04, 2024

I was not told that Legend Homes listed their new homes for rent under another name called Cabrillo. For a standard 3% fha loan that drives the rental market prices down. And why didn't [name removed] tell me I could have rented? Because I was loured with your no-closing costs marketing tactics. Because I did not use a realtor, I thought your sales rep could provide the information, but all she did was lie and scam me into buying this house. I thought the sales rep [name removed] was a licensed real estate agent. But now I know she is a professional scammer. Because I bought this house online from out of state. I was scammed into this purchase due to your offering of no closing costs. But after I moved in here and immediately hated it when I discovered that your construction offices were across the street and I had to live in a business park for the first 8 months and be tortured daily. I did speak to an actual real estate agent who told me the seller always pays the closing costs. So why did you have it advertised that you would pay when that is a normal occurrence in a real estate sales transaction. I could have rented the exact same house down the street with a bigger back yard for $700/ month LESS!!!!! With free lawn care and pest services that you offer to renters and $1 move in deposit. Plus, you give them a garage door opener. I will never be happy here knowing [name removed] scammed me into buying this horrible home because she did not disclose the information that I could have rented! She did not tell me about the rental option with more benefits. She is a liar. She just wanted to te sell me this crap house probably because her commission checks are higher on a sale. Your loan officer [name removed] also lied to me. Because I got a DPA (down payment assistance grant) he never told me that it was a 3 year commitment. So I am stuck living here, overpaying for this house with a tiny backyard and no sidewalks. The air conditioner sits outside the first room and is so loud we can not use the first room. So really overpaid for a 4 bedroom when you can't use 1 room. Do you understand how much it costs for me to sell this house, it's 3 years and 8% so I am literally stuck living here until 3 years when the DPA loan is forgiven. When I could have rented here for $700/month less, and moved when I wanted. I could have rented on a street with no construction offices, had a $1 move in, free lawn care, garage door opener and pest control. Renting was a way better deal. But she never told me about that option. I thought all the houses here were brand new and for sale. If normal homeowners with standard loans FHA or standard loan rates rented their homes here the rental market wold be higher. But you came in here with your investor side and scooped up the inventory for low-cost rentals and didn't tell the new buyers.

5.0
Verified Homeowner
Splendora, TX, on Sep 03, 2024

The quality of the walls. The paint scrape so easily….a mere touch and it scrapes off

4.9
Verified Homeowner
Rosharon, TX, on Sep 02, 2024

I like how they honor their warranty requests. People are so nice and caring.

3.4
Verified Homeowner
San Antonio, TX, on Sep 02, 2024

The quality of the house is not good , they use cheap product

2.3
Verified Homeowner
Everman, TX, on Sep 01, 2024

Both the broker and legend homes went above and beyond to make me happy with my purchase of my new home

5.0
Verified Homeowner
Fort Worth, TX, on Aug 31, 2024

[Translated from ES] The seller was very kind.

4.2
Verified Homeowner

Builder Profile

Legend Homes logo

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

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