Top Homebuilder Ratings & Reviews

Legend Homes

RETREAT AT FOSSIL CREEK

25 Homeowner Reviews Completed Jan 2024 - Sep 2024

Legend Homes << Dallas-Fort Worth

Overall Satisfaction

3.9
Customers' overall satisfaction
3.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.0

Home Personalization Experience

3.9

Construction Experience

3.7

Customer Care Experience

4.3

Home Readiness

3.5

Installation & Workmanship

3.9

Community Profile

Legend Homes logo
Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Fort Worth, TX, on Sep 10, 2024

The process with the lending group, first choice lending, was very tedious. As a self employed employee, they asked for many things that self employed do not get and made the process a bit difficult. Overall was not satisfied with that but in the end we made everything work and we are happy now. Other than that, the house and community itself are great and am satisfied with our purchase.

4.7
Verified Homeowner
Fort Worth, TX, on Aug 31, 2024

[Translated from ES] The seller was very kind.

4.2
Verified Homeowner
Fort Worth, TX, on Aug 22, 2024

I would never use the Lending company again. My experience with LEGEND has been fantastic, but the I experience with First Choice --specifically [name removed] was TERRIBLE.

4.6
Verified Homeowner
Fort Worth, TX, on Aug 14, 2024

There was a mix up of time during closing. Overall I had a good experience and efficiency of the builder and realtor.

4.9
Verified Homeowner
Fort Worth, TX, on Jul 07, 2024

The work is very sloppy and poorly done. I keep finding things that need to be redone. The warranty department is extremely slow and doesn’t get back to you for weeks. It took 3 1/2 weeks to get my Ethernet cords replaced that were not functioning correctly. And again the work on these homes are poorly done I have found paint all over my floors. Caulking is missing around toilets and there is holes in my carpet. No one seems to care and it’s very frustrating. I have told all my family and friends to not buy from legends the quality of work is terrible.

1.1
Verified Homeowner
Fort Worth, TX, on Jul 03, 2024

Seeing the step by step building process was enjoyable. However the communications from the onsite sales team was horrible. The miscommunications from [name removed] cost us thousands of dollars. The house features and ground elevation was not communicated. We weren't given a proper 45day closing date. The punch list was not complete by closing date. We had no idea the AC unit was broke until we arrived onsite to get our keys. We could not move in until a week after closing. Costing us more money to reschedule movers and paying for living arrangements. With nothing done by upper management. Definitely a rush job from the builders. Very disappointed and discouraging for a first time builder. The overall process was awful, not sure I would recommend anyone to this development.

2.6
Verified Homeowner
Fort Worth, TX, on May 11, 2024

Some of the materials used were low grade. The painters and flooring installers left white caulking and paint dots on the floor that required me to get on hands and knees and scrub off. I have had to have 3 items done through warranty after closing.

4.3
Verified Homeowner
Fort Worth, TX, on Apr 13, 2024

The purchase process was ok, however the house has a design issue in the kitchen and the builder said they would fix it but nothing has happened. Also, I had a water leak in the garage because someone forgot to do plumbing work for the HVAC, so we had to put in a warranty ticket. There are also a few construction mistakes that we discovered when installing shelving units in the house. I was expecting the house to be in perfect condition when I moved in.

4.4
Verified Homeowner
Fort Worth, TX, on Mar 28, 2024

Disliked the fact that I was told that things would be completed by the time I moved in but weren’t. Still waiting….

3.2
Verified Homeowner
Fort Worth, TX, on Feb 17, 2024

The communication was great the entire time. The only issue that wasn’t communicated was the new construction postal problems, nothing the builder could have done, but it would’ve been nice to know that mail wasn’t coming to our home yet.

4.7
Verified Homeowner
Fort Worth, TX, on Jan 26, 2024

It was pretty simple and relatively smooth.

4.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Fort Worth, TX, on Sep 10, 2024

The process with the lending group, first choice lending, was very tedious. As a self employed employee, they asked for many things that self employed do not get and made the process a bit difficult. Overall was not satisfied with that but in the end we made everything work and we are happy now. Other than that, the house and community itself are great and am satisfied with our purchase.

4.7
Verified Homeowner
Fort Worth, TX, on Aug 31, 2024

[Translated from ES] The seller was very kind.

4.2
Verified Homeowner
Fort Worth, TX, on Aug 22, 2024

I would never use the Lending company again. My experience with LEGEND has been fantastic, but the I experience with First Choice --specifically [name removed] was TERRIBLE.

4.6
Verified Homeowner
Fort Worth, TX, on Aug 14, 2024

There was a mix up of time during closing. Overall I had a good experience and efficiency of the builder and realtor.

4.9
Verified Homeowner
Fort Worth, TX, on Jul 07, 2024

The work is very sloppy and poorly done. I keep finding things that need to be redone. The warranty department is extremely slow and doesn’t get back to you for weeks. It took 3 1/2 weeks to get my Ethernet cords replaced that were not functioning correctly. And again the work on these homes are poorly done I have found paint all over my floors. Caulking is missing around toilets and there is holes in my carpet. No one seems to care and it’s very frustrating. I have told all my family and friends to not buy from legends the quality of work is terrible.

1.1
Verified Homeowner
Fort Worth, TX, on Jul 03, 2024

Seeing the step by step building process was enjoyable. However the communications from the onsite sales team was horrible. The miscommunications from [name removed] cost us thousands of dollars. The house features and ground elevation was not communicated. We weren't given a proper 45day closing date. The punch list was not complete by closing date. We had no idea the AC unit was broke until we arrived onsite to get our keys. We could not move in until a week after closing. Costing us more money to reschedule movers and paying for living arrangements. With nothing done by upper management. Definitely a rush job from the builders. Very disappointed and discouraging for a first time builder. The overall process was awful, not sure I would recommend anyone to this development.

2.6
Verified Homeowner
Fort Worth, TX, on May 11, 2024

Some of the materials used were low grade. The painters and flooring installers left white caulking and paint dots on the floor that required me to get on hands and knees and scrub off. I have had to have 3 items done through warranty after closing.

4.3
Verified Homeowner
Fort Worth, TX, on Apr 13, 2024

The purchase process was ok, however the house has a design issue in the kitchen and the builder said they would fix it but nothing has happened. Also, I had a water leak in the garage because someone forgot to do plumbing work for the HVAC, so we had to put in a warranty ticket. There are also a few construction mistakes that we discovered when installing shelving units in the house. I was expecting the house to be in perfect condition when I moved in.

4.4
Verified Homeowner
Fort Worth, TX, on Mar 28, 2024

Disliked the fact that I was told that things would be completed by the time I moved in but weren’t. Still waiting….

3.2
Verified Homeowner
Fort Worth, TX, on Feb 17, 2024

The communication was great the entire time. The only issue that wasn’t communicated was the new construction postal problems, nothing the builder could have done, but it would’ve been nice to know that mail wasn’t coming to our home yet.

4.7
Verified Homeowner
Fort Worth, TX, on Jan 26, 2024

It was pretty simple and relatively smooth.

4.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet