Homebuilder Ratings & Reviews

Legend Homes

Houston

1,367 Homeowner Reviews
Mar 2023 - Sep 2024

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Houston
Purchase Experience Testimonials from Real Homebuyers

Conroe, TX, on Sep 16, 2024

Everything was great.

5.0
Verified Homeowner
Splendora, TX, on Sep 08, 2024

[name removed] was amazing. The day we got to splendora was so late, but [name removed] managed to head over to the house and place our keys inside so we would have them as soon as we moved in he also made my youngest's dream come true and purchased crumbl cookies. it was very helpful that y'all had a contingency available. Without that I would not have been able to purchase this home. They worked with me every time I had to extend my closing.

4.9
Verified Homeowner
Splendora, TX, on Sep 03, 2024

The quality of the walls. The paint scrape so easily….a mere touch and it scrapes off

4.9
Verified Homeowner
Conroe, TX, on Aug 30, 2024

everithing is ok but is necesary a better inspeccion in the home

4.3
Verified Homeowner
Conroe, TX, on Aug 30, 2024

No complaints, everything went very smoothly!

5.0
Verified Homeowner
Splendora, TX, on Aug 30, 2024

It was easy, but some things are not built to a high quality

3.5
Verified Homeowner
Conroe, TX, on Aug 29, 2024

Communication from everyone at Legend Homes was very thorough

5.0
Verified Homeowner
Manvel, TX, on Aug 28, 2024

I like the friendly customer service.The workmanship and materials used in the house don't appeal to me.

4.7
Verified Homeowner
Splendora, TX, on Aug 23, 2024

Easy process. Communication was direct and immediate.

5.0
Verified Homeowner
Conroe, TX, on Aug 23, 2024

Location, Price, Facility and how to take care the customer from facility center office

3.6
Verified Homeowner
Splendora, TX, on Aug 21, 2024

They answered all my questions and informed me who my utility carriers are, and HOA.. I’m not happy with the HOA, I’ve called them multiple times and left Vms along with emails and no one replied.. thankfully after several weeks the receptionist was able to help me.

4.6
Verified Homeowner
Splendora, TX, on Aug 15, 2024

Sales person professionalism. And loan partner also very qualified. Thanks [name removed] (tech) for participation

4.6
Verified Homeowner
Conroe, TX, on Aug 11, 2024

Quality of contractors making repairs. Ie AC

4.4
Verified Homeowner
Conroe, TX, on Aug 11, 2024

The finished in the house, are impecable. They builders team have a sense of pride on there product. I am loving my house.

3.8
Verified Homeowner
Conroe, TX, on Aug 09, 2024

Liked response times of warranties. Disliked how we had to go through warranty request instead of being fixed from before closing

4.9
Verified Homeowner
Conroe, TX, on Aug 05, 2024

The only thing that I did not like was our sales person in the beginning told us some information that we like and then after taking consideration on buying she told us different information from what was mentioned in the beginning. We were close on not purchasing but then her manager got involved and was able to help us . Our seller was an older lady and seem like she was new too. When the manager got involved everything went smoothly. We love our house!

4.9
Verified Homeowner
Conroe, TX, on Aug 05, 2024

The process was quick and transparent. No surprises.

4.8
Verified Homeowner
Conroe, TX, on Aug 05, 2024

[name removed] was very good to work with. She answered all my questions and was very knowledgeable.

4.5
Verified Homeowner
Conroe, TX, on Aug 04, 2024

[Translated from FR] Everything was on point. It truly is a house of legends.

5.0
Verified Homeowner
Conroe, TX, on Aug 04, 2024

It was a very easy and smooth process from the beginning

5.0
Verified Homeowner