Top Homebuilder Ratings & Reviews

New Home Co.

Nuvo @ Grant

46 Homeowner Reviews Completed Mar 2023 - Sep 2024

New Home Co. << Southern California

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.9

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

4.6

Installation & Workmanship

4.5

Community Profile

New Home Co. logo

We are New Home Co. We believe a home isn’t new because of when it is built, but how it is built. A home is only as new as the ideas and innovations that live there. We are passionate about delivering on the promise of new with every home we design and build.

 

Our new homes artfully blend timeless style and innovative design. A modern way of life with more connectivity and sustainability for smarter and healthier ways to live. Inspired design and choice help to personalize each home with curated design packages that offer a flexible range of styles and costs. Our award-winning sales team is here to help every step of the way with more transparency and trust.

 

We have a new home for everyone, at every stage of life, from suburban communities to urban villages and residences. Every new home is a new beginning for all of us to start the next chapter in our lives. Every new home is a new opportunity to make progress on what it means to be new. We take pride in helping our homebuyers and our industry move forward.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Ontario, CA, on Nov 02, 2023

The transition was very smooth, and everyone is extremely helpful and friendly.

4.5
Verified Homeowner
Ontario, on Feb 08, 2024

Wishing they used higher quality applications.

4.5
Verified Homeowner
Ontario, on Jun 30, 2024

Like: The staff is friendly and welcoming, creating a positive atmosphere for customers. Dislike: Insufficient information provided, making it difficult to fully understand or evaluate the situation.

3.6
Verified Homeowner
Ontario, on Oct 30, 2023

Some of the products used to complete my home are on the cheaper side, and the house interior needs actual paint

3.9
Verified Homeowner
Ontario, CA, on Nov 01, 2023

I absolutely love your sales department they were very friendly and accommodating

4.7
Verified Homeowner
Ontario, on May 22, 2024

The customer service has been great. Dealing with [name removed] has been easy and he has been attentive and extremely helpful

4.5
Verified Homeowner
Ontario, on Sep 06, 2023

Hassle free move in experience. The warranty service solves some minor tweaks after we move into the new house.

4.5
Verified Homeowner
Ontario, CA, on Sep 12, 2023

I loved the easiness & felt comfortable with the sales ladies, especially [name removed]. They were all friendly & treated me like we were all friends. [name removed] walked me through the whole process, especially as a first time home buyer. I love our new home. What I didn’t like was that some things were still not fixed or completed from our initial walkthrough.

4.7
Verified Homeowner
Ontario, CA, on Apr 22, 2023

Having my electrical breakers stolen

4.1
Verified Homeowner
Ontario, on Aug 06, 2023

I am able to quickly put in a work order if there is anything wrong, and the response has been great!

5.0
Verified Homeowner
Ontario, CA, on Apr 13, 2023

The entire team was magnificent! Their communication and support was fabulous from start to finish.

5.0
Verified Homeowner
Ontario, on Jul 23, 2023

The way they make you feel valued and important.

4.0
Verified Homeowner
Ontario, CA, on Apr 13, 2023

We enjoy the entire process from beginning to end

4.9
Verified Homeowner
Ontario, on Jul 22, 2023

I dislike that we have unfinished maintenance issues

1.8
Verified Homeowner
Ontario, CA, on Apr 05, 2023

I like the incentives that were given to us. The process was fast and smooth. I did not finding a ceiling crack during move in. I also did not like finding a hole behind our oven and having to eliminate 3 mice in our home.

4.7
Verified Homeowner
Ontario, CA, on Apr 05, 2023

Staff was nice and helpful,easy communication and nice shopping experience

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, CA, on Nov 02, 2023

The transition was very smooth, and everyone is extremely helpful and friendly.

4.5
Verified Homeowner
Ontario, CA, on Nov 01, 2023

I absolutely love your sales department they were very friendly and accommodating

4.7
Verified Homeowner
Ontario, CA, on Sep 12, 2023

I loved the easiness & felt comfortable with the sales ladies, especially [name removed]. They were all friendly & treated me like we were all friends. [name removed] walked me through the whole process, especially as a first time home buyer. I love our new home. What I didn’t like was that some things were still not fixed or completed from our initial walkthrough.

4.7
Verified Homeowner
Ontario, CA, on Apr 22, 2023

Having my electrical breakers stolen

4.1
Verified Homeowner
Ontario, CA, on Apr 13, 2023

The entire team was magnificent! Their communication and support was fabulous from start to finish.

5.0
Verified Homeowner
Ontario, CA, on Apr 13, 2023

We enjoy the entire process from beginning to end

4.9
Verified Homeowner
Ontario, CA, on Apr 05, 2023

I like the incentives that were given to us. The process was fast and smooth. I did not finding a ceiling crack during move in. I also did not like finding a hole behind our oven and having to eliminate 3 mice in our home.

4.7
Verified Homeowner
Ontario, CA, on Apr 05, 2023

Staff was nice and helpful,easy communication and nice shopping experience

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, on Feb 08, 2024

Wishing they used higher quality applications.

4.5
Verified Homeowner
Ontario, on Oct 30, 2023

Some of the products used to complete my home are on the cheaper side, and the house interior needs actual paint

3.9
Verified Homeowner
Ontario, on Sep 06, 2023

Hassle free move in experience. The warranty service solves some minor tweaks after we move into the new house.

4.5
Verified Homeowner
Ontario, on Aug 06, 2023

I am able to quickly put in a work order if there is anything wrong, and the response has been great!

5.0
Verified Homeowner
Ontario, on Jul 23, 2023

The way they make you feel valued and important.

4.0
Verified Homeowner
Ontario, on Jul 22, 2023

I dislike that we have unfinished maintenance issues

1.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, on Jun 30, 2024

Like: The staff is friendly and welcoming, creating a positive atmosphere for customers. Dislike: Insufficient information provided, making it difficult to fully understand or evaluate the situation.

3.6
Verified Homeowner
Ontario, on May 22, 2024

The customer service has been great. Dealing with [name removed] has been easy and he has been attentive and extremely helpful

4.5
Verified Homeowner