Homebuilder Ratings & Reviews

New Home Co.

Southern California

352 Homeowner Reviews
Mar 2023 - Sep 2024

Builder Profile

We are New Home Co. We believe a home isn’t new because of when it is built, but how it is built. A home is only as new as the ideas and innovations that live there. We are passionate about delivering on the promise of new with every home we design and build.

 

Our new homes artfully blend timeless style and innovative design. A modern way of life with more connectivity and sustainability for smarter and healthier ways to live. Inspired design and choice help to personalize each home with curated design packages that offer a flexible range of styles and costs. Our award-winning sales team is here to help every step of the way with more transparency and trust.

 

We have a new home for everyone, at every stage of life, from suburban communities to urban villages and residences. Every new home is a new beginning for all of us to start the next chapter in our lives. Every new home is a new opportunity to make progress on what it means to be new. We take pride in helping our homebuyers and our industry move forward.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Southern California
Purchase Experience Testimonials from Real Homebuyers

Ontario, CA, on Sep 11, 2024

Like: Process was very easy, communication with the sales team was also very easy and responsive. Also, walk through and getting fixes done on time helped closing on time!

4.9
Verified Homeowner
Ontario, CA, on Aug 30, 2024

Good quality services

5.0
Verified Homeowner
Ontario, CA, on Aug 24, 2024

Easy to see the model, easy to apply for financing with the lending partner, home was ready as planned and all staff were highly professional in all their interactions. There wasn't any dislikes.

4.9
Verified Homeowner
Corona, CA, on Aug 21, 2024

the contract had some mistakes and took a day to fix The walk through and house to home went very well.

4.6
Verified Homeowner
Corona, CA, on Jul 31, 2024

Really nice community and service from New home company, we like our new home here.

4.9
Verified Homeowner
Corona, CA, on Jun 24, 2024

Dates for all activities signing contract or walkthrough are alway on time

4.9
Verified Homeowner
Corona, CA, on Jun 23, 2024

Likes - It was a very smooth processing and flexible as well. Dislike - Contractor completed quite a few task in rush. Be it window size to water collection in garage or air conditioning on above floor connected to hub downstairs.

3.8
Verified Homeowner
Irvine, CA, on Jun 23, 2024

Everything is good. couple of small things, There should have been tool to simulate how the house looks with all the add-ons that were proposed or recommended and also the ones we have chosen. Having a simulation would have made us choose better options. The representative who helped us is good but she could do what she could do. You definitely need a simulation product.

4.6
Verified Homeowner
Corona, CA, on Jun 16, 2024

Great communication skills of sales representatives [name removed] and [name removed]. Later on incredible assistance of [name removed]. These three people are AWESOME!…

5.0
Verified Homeowner
Corona, CA, on Jun 14, 2024

[name removed] has made the move-in process special. He takes really good care of us and our needs. He is professional and caring which goes a long way and it shows. A+++

5.0
Verified Homeowner
Corona, CA, on Jun 10, 2024

Overall I was happy about the experience. There can be enhancements - Better quality and more pictures during the construction - Be able to make some changes in the Design packages.

4.9
Verified Homeowner
Corona, CA, on Jun 08, 2024

I was well informed in each phase. When I call or email, I received help soon. Recommended!

5.0
Verified Homeowner
Corona, CA, on Jun 07, 2024

Fast and understandable Polite people work here

5.0
Verified Homeowner
Corona, CA, on Jun 06, 2024

I Liked how fast and smooth everything went to close the deal.

5.0
Verified Homeowner
Corona, CA, on Jun 06, 2024

the whole process was very quick and easy

4.9
Verified Homeowner
Corona, CA, on Jun 06, 2024

I didn’t get to pick my finishes like I would have liked

4.7
Verified Homeowner
Ontario, CA, on May 08, 2024

Good

4.1
Verified Homeowner
Ontario, CA, on Apr 30, 2024

Up to this point my mailbox still can’t receive mail, i have to go all the way to the post office to get my mail and there is no explanation from the builder or HOA as of what is going on.

4.6
Verified Homeowner
Corona, CA, on Mar 31, 2024

Move in process was warm and detail oriented, they kept me informed through out the process.

5.0
Verified Homeowner
Corona, CA, on Mar 15, 2024

I love the experience I had with you all. I love the experience I had with both [name removed] and [name removed]! But love the walk through with [name removed] the energy and knowledge that he has was great! Made it fun to walk through with him and after move in he stayed true/loyal to his word any problems I have had since move in he has made his self available to get the problems solved.

5.0
Verified Homeowner