Homebuilder Ratings & Reviews

Aspen View Homes Reviews

373 Homeowner Reviews Completed Mar 2023 - Sep 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Sep 11, 2024

Love the big incentive they gave us when buying the home!!! It helped a lot with bring down the rate of the home

4.7
Verified Homeowner
Colorado Springs, CO, on Sep 08, 2024

Purchase experience all went very well. [name removed] was on the ball the entire time. Appreciated the photo updates he provided along the building process.

4.9
Verified Homeowner
Colorado Springs, CO, on Sep 05, 2024

My realtor and I really enjoyed working with [name removed] from writing the contract until the move in. She sent pictures regularly. I also liked the schedule of walk throughs during the build. [name removed] was always available to answer questions with a prompt reply.

4.9
Verified Homeowner
Colorado Springs, CO, on Sep 04, 2024

Initially the warranty requests were answered quickly and serviced soon after the request. The last couple have still not been dealt with.

4.2
Verified Homeowner
Monument, CO, on Aug 30, 2024

We have not had any complaints at all

5.0
Verified Homeowner
Colorado Springs, CO, on Aug 25, 2024

We had issues an electrical panel when we first moved in. Now we’re having issues with the flooring. We already put in a warranty work order and it seems like only a temporary fix was done which leads me to believe the work quality is sub par. We’ve been in our home for six months now and we’re already replacing lights too. Overall the house is nice but the quality of work on the house is questionable.

3.3
Verified Homeowner
Colorado Springs, CO, on Aug 24, 2024

Good deal fast closing nice house. Some small issues but I think warranty will cover them.

4.9
Verified Homeowner
Colorado Springs, CO, on Aug 22, 2024

Lots of defects with finishes such as wood trim and caulking. My deck railing is splitting and the stairs are bowing. My shower pan is separating from the tile and caulking. 15amp circuits are terrible and should only be used for lighting circuits. The worst part about purchasing our home is finding out that we need a 3-4 ton AC compressor to regulate the main and basement zones. The 1.5 ton compressor is not rated for that much square footage. I feel like lots of corners were cut and everything was done on the cheap side of things.

3.3
Verified Homeowner
Colorado Springs, CO, on Aug 09, 2024

A warranty on the home means everything not to fight to get things covered…… my garage floor concrete all needs to be replaced but getting it done is taking the longest to do

4.3
Verified Homeowner
Colorado Springs, CO, on Aug 08, 2024

It’s been great

5.0
Verified Homeowner
Fountain, CO, on Aug 02, 2024

The team was great during the purchase from beginning to end. [name removed] was an amazing sales person who seems very genuine and is highly personable. He didn’t make the process of asking for some negotiations on price too, and even though it wasn’t right what we asked for his boss allowed him to get close. The finance and closing team was great too. [name removed], [name removed] and [name removed] are all amazing folks and got things done efficiently and with as much ease as humanly possible.

5.0
Verified Homeowner
Fountain, CO, on Jul 30, 2024

The team has been great answering all my concerns

5.0
Verified Homeowner
Colorado Springs, CO, on Jul 28, 2024

The realtors at Aspen [name removed] Homes were amazing all the way through my home process purchase. Aspen [name removed] Homes staff met all my needs for my new built home! Great staff, great people, and excellent customer service!

4.9
Verified Homeowner
Monument, CO, on Jul 28, 2024

House was great for the most part. They still haven’t came back and finished some of the touchups yet though.

4.9
Verified Homeowner
Monument, CO, on Jul 26, 2024

Unresponsive to resolving warranty requests

3.9
Verified Homeowner
Colorado Springs, CO, on Jul 26, 2024

I appreciate the customer service. Every time I requested for assistance, they are quick to respond and send help.

5.0
Verified Homeowner
Colorado Springs, CO, on Jul 25, 2024

It worked as intended. It was fast and [name removed] was in constant contact. I don't speak Spanish so it was very hard communicating with the worker completing the service.

3.7
Verified Homeowner
Colorado Springs, CO, on Jul 25, 2024

The builder managers and on site representatives were extremely helpful. I did move in before all was completed on the property such as the fence and blinds however everything else was done. I do feel that when I have questions and there are things I don't know about everyone has been extremely helpful.

4.9
Verified Homeowner
Colorado Springs, CO, on Jul 25, 2024

Responsive, easy to work with warranty, no complaints.

5.0
Verified Homeowner
Colorado Springs, CO, on Jul 15, 2024

We had warranty issues but the warranty team was respectful and ensured that our problems were solved

5.0
Verified Homeowner

Builder Profile

Aspen View Homes logo

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.