Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

7,825 Homeowner Reviews Completed Mar 2023 - Sep 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Daytona Beach, FL, on Sep 16, 2024

The [name removed] team were friendly and helpful. Everyone from the sales office staff to the builder was an absolute pleasure to work with.

5.0
Verified Homeowner
Daytona Beach, FL, on Sep 16, 2024

The timeliness of the Care Person responding to my request for attention to a problem. the quality of the work to resolve the problem has been excellent. All of the personnel have been very professional and kind.

4.9
Verified Homeowner
City of Westlake, FL, on Sep 16, 2024

[name removed] was exceptional—thorough and always one step ahead. We never had to ask for updates because he proactively addressed all our questions and concerns with professionalism.

4.8
Verified Homeowner
Daytona Beach, FL, on Sep 16, 2024

I really liked the follow-through, and the willingness for [name removed] and their team to make things right.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 16, 2024

It was very smooth from coordinator [name removed] she is the best to my builder [name removed] he also was the best and also [name removed] and [name removed] step in at the end to get things finalized

4.5
Verified Homeowner
Hardeeville, SC, on Sep 15, 2024

Our sales agent [name removed] was awesome, helpful and friendly. Our designer , [name removed], made picking our selections fun and stress-free. [name removed] our builder always kept in touch with updates and built us a beautiful home.

5.0
Verified Homeowner
City of Westlake, FL, on Sep 15, 2024

Perfect house and expectations are highest than I expected. Builder and other professionals are very good and kept me up to date with everything.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 15, 2024

This has been a great experience for us from beginning this process through settlement. My husband is in the construction business as well and he was impressed with our builder, [name removed]!!! From the beginning of this process with [name removed], [name removed], [name removed], [name removed] AND most importantly [name removed] were always there for us when we had questions or concerns. To sum it up, we had a great experience with the entire purchasing process, from the initial contract to moving in. Everything went smoothly and efficiently, and [name removed] and I felt well-supported throughout. The communication was clear, and any issues that came up were addressed promptly. Overall, it was a seamless experience, and I’m very satisfied with how everything turned out.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 14, 2024

loved it

5.0
Verified Homeowner
Daytona Beach, FL, on Sep 14, 2024

The whole process from the sales department ([name removed]) our builder [name removed] even our HOA . Never experienced such excellent service from any other company. Everyone made use feel truly valued as customer/ family atmosphere.

5.0
Verified Homeowner
Daytona Beach, FL, on Sep 14, 2024

Our builder [name removed] was the BEST! The staff at the sales were always very nice to us and answered all our questions.

5.0
Verified Homeowner
Hardeeville, SC, on Sep 14, 2024

Complete transparency and professionalism. And everyone was super friendly and accommodating.

5.0
Verified Homeowner
Hardeeville, SC, on Sep 14, 2024

Quick response

5.0
Verified Homeowner
Daytona Beach, FL, on Sep 14, 2024

[name removed] very helpful and knowledgeable

5.0
Verified Homeowner
Daytona Beach, FL, on Sep 14, 2024

A little quicker response from Mastercare would be great, but, we love our Mastercare rep and she takes great care of us.

5.0
Verified Homeowner
City of Westlake, FL, on Sep 13, 2024

The builders and [name removed] Representative

3.8
Verified Homeowner
Panama City Beach, FL, on Sep 13, 2024

Everything was great

4.9
Verified Homeowner
Panama City Beach, FL, on Sep 13, 2024

Liked 1) The ease of filing a warranty/ service request through the [name removed] online portal. 2) Appreciated the quick call from corporate. 3) Our [name removed] onsite warranty rep [name removed] was congenial, polite, accommodating, and acted immediately when we had an emergency request, a roof leak. As I have said many times before, it's not IF one has issues, but how a company responds when one arises. [name removed]=10 out of 10!

5.0
Verified Homeowner
Hardeeville, SC, on Sep 13, 2024

We have had a great relationship with our superintendent (greg szordi). During our build he sent weekly email updates . And [name removed] (from Mastercare) has been very attentive and responsive with our 'punch list' . Both [name removed] and [name removed] should be listed as 'A+'

4.5
Verified Homeowner
Hardeeville, SC, on Sep 13, 2024

[name removed] and [name removed] were great to address any issues….

5.0
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less