Homebuilder Ratings & Reviews

Legend Homes

San Antonio

667 Homeowner Reviews
Mar 2023 - Sep 2024

Overall Satisfaction

3.9
Customers' overall satisfaction
3.9
Customers' willingness to refer our communities to their friends and family

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Community Satisfaction Ratings

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From San Antonio
Purchase Experience Testimonials from Real Homebuyers

Seguin, TX, on Sep 11, 2024

very easy and smooth!

4.9
Verified Homeowner
New Braunfels, TX, on Sep 10, 2024

The purchas experience was good

4.5
Verified Homeowner
San Antonio, TX, on Aug 30, 2024

Took too long to inform me that I did not qualify through in house lender, had to scramble for alternate financing, other than that it ended on positive note

4.8
Verified Homeowner
Cibolo, TX, on Aug 22, 2024

The home was an inventory home so we only went through the orientation and final walkthrough process which was handled very quickly and professionally but we were very happy and pleased also with the loan and closing process with how easy and efficient it was.

5.0
Verified Homeowner
San Antonio, TX, on Aug 18, 2024

Everything was perfect, however communicating the lender was not as efficient as all other aspects in the purchasing process. We felt we were prompting them to conduct their job duties as we ourselves contacted the company webpage vendors in order to have the application link fixed. Additionally, the lender would often miscommunicate with us, which ultimately could have impacted our closing. No other issues at all, we are very satisfied with our home.

4.8
Verified Homeowner
Fair Oaks Ranch, TX, on Aug 16, 2024

[name removed] was very helpful throughout and it was a very smooth process getting in the home.

4.9
Verified Homeowner
San Antonio, TX, on Aug 06, 2024

Always on top of checking in and made sure everything was completed before move in date/ walk thru .

5.0
Verified Homeowner
Cibolo, TX, on Aug 04, 2024

Still have open items at the house when we moved in.

4.5
Verified Homeowner
San Antonio, TX, on Jul 30, 2024

Changed the construction manager without any explanation

4.5
Verified Homeowner
San Antonio, TX, on Jul 22, 2024

[name removed] was very good and very smooth purchased experience.

5.0
Verified Homeowner
San Antonio, TX, on Jul 18, 2024

I like everything

4.5
Verified Homeowner
San Antonio, TX, on Jul 18, 2024

My only complaint is that the master bedroom door was not hung properly and has gotten worse.

5.0
Verified Homeowner
San Antonio, TX, on Jul 14, 2024

Very Thing was great

4.9
Verified Homeowner
New Braunfels, TX, on Jul 06, 2024

Overall the process went smooth and wasn't as overwhelming as we anticipated.

4.7
Verified Homeowner
Cibolo, TX, on Jun 24, 2024

I currently do not have any dislikes about the process of buying my home.

5.0
Verified Homeowner
Fair Oaks Ranch, TX, on Jun 24, 2024

Friendly, enthusiastic

4.9
Verified Homeowner
San Antonio, TX, on Jun 17, 2024

We need outdoor spaces to hangout

4.9
Verified Homeowner
Seguin, TX, on Jun 13, 2024

The design is a minor concern. The stairs hallway makes it very difficult to move furniture up and make the angle without hurting the walls. Why the washroom upstairs???

5.0
Verified Homeowner
Seguin, TX, on Jun 07, 2024

All good

4.3
Verified Homeowner
San Antonio, TX, on Jun 04, 2024

The home buying process was nothing short of amazing. from the time I walked into legends, I was greeted by Mr. [name removed] sales representative. His customer service skills were by far excellent, almost as if they came naturally to him in being himself. He gave me the run through on the quality of the house, which I was overall pleased with. Legends is truly a quality brand, in my search of houses I had visited and considered many different builders. Non to which met the standards of legends. I am very satisfied with my choice. The whole process was made extremely easy for me even though I had to do a lot of work on my end as far as qualifying for the house. Legends assured me that we were going to find a way to make it work and make the house my new home. From the sales, to construction, to builders and agent departments, they went above and beyond to see this process through to thee end. I am so happy with my new home. [name removed] from the construction department worked with me in getting everything ready for move in, the warranty department explained everything thoroughly to where I understood the process for submitting work orders. I do not have anything bad to say about the company. My loan officer [name removed] and his processor [name removed], made sure that we explored alternative options to get this deal closed which I'm extremely thankful for. Legends package incentives were the icing on the cake, and made the deal much more satisfying. Would recommend this company to anyone purchasing a home.

5.0
Verified Homeowner