Homebuilder Ratings & Reviews

Trophy Signature Homes Reviews

3,310 Homeowner Reviews Completed Jan 2024 - Jul 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

FARMERSVILLE, TX, on Jul 27, 2025

ease of communication

5.0
Verified Homeowner
McKinney, TX, on Jul 27, 2025

Welcoming , friendly and understanding sales people .

5.0
Verified Homeowner
Celina, TX, on Jul 27, 2025

All the process is smooth and great.

5.0
Verified Homeowner
Lavon, TX, on Jul 27, 2025

The community is great and I love the room and size of home. Warranties on landscapes are an issue I am not satisfied with. I was giving my home with a dead tree I. The winter and never sprouted and died before spring I wanted to see if it just sprouted later and nothing, did a claim and not covered in warranty.

3.4
Verified Homeowner
Lavon, TX, on Jul 27, 2025

I like it

5.0
Verified Homeowner
Fort Worth, TX, on Jul 27, 2025

Ability to work with their builder and mortgage lender.

4.7
Verified Homeowner
FARMERSVILLE, TX, on Jul 26, 2025

[Translated from ES] The repertoire the staff uses to communicate with the homeowners. I'm very satisfied with them and their staff, especially [name removed] and [name removed].

5.0
Verified Homeowner
Fort Worth, TX, on Jul 26, 2025

Environment

4.5
Verified Homeowner
Princeton, TX, on Jul 26, 2025

Easy communication and taking time to explain the process and answers our questions and concerns. It was a great experience with Trophy on our first home purchase.

5.0
Verified Homeowner
Princeton, TX, on Jul 26, 2025

Very structured process.

4.9
Verified Homeowner
Fort Worth, TX, on Jul 25, 2025

I am not satisfied with the homes construction or the quality of materials used

4.2
Verified Homeowner
Forney, TX, on Jul 25, 2025

Everyone with Trophy communicated very effectively, and they ensured that all my questions were answered. Even after we closed they were still checking in on me to see how things were going. [name removed] and [name removed] were great!

4.9
Verified Homeowner
Elgin, TX, on Jul 25, 2025

We need more light in the street for our safety and the pool is very small for the community.

4.0
Verified Homeowner
Forney, TX, on Jul 25, 2025

Everything went perfect and smoothly up until I had to pick up my keys for my home . My loan company advised Trophy signature homes that I was ready to pick up my keys . I called the office 4 times and no one picked up. We nervously drove our way to the office. Upon our arrival I knocked several times and ranged the bell and no one answered . After waiting a few minutes I wiggle the doorknob and to my surprise their was a man sitting inside. So if I didn’t open the door myself I would have had to wait and post pone my moving truck that was already paid for. That is the only real complaint I have.

4.8
Verified Homeowner
FARMERSVILLE, TX, on Jul 24, 2025

I like everything from the start to finish

5.0
Verified Homeowner
Celina, TX, on Jul 24, 2025

Everything they promised they delivered

4.8
Verified Homeowner
Princeton, TX, on Jul 24, 2025

Agent builder [name removed] is very help me very nice

5.0
Verified Homeowner
Fort Worth, TX, on Jul 24, 2025

We love everything about the home and community. [name removed] has been amazing. He keeps his promises and follows up until all things are corrected. He’s very kind and very responsive to our questions and concerns. We’re pleased at how well our home was built and how all items requiring correction are minor. [name removed] was wonderful with providing information and guiding us through purchase. The mortgage (UHM) was incredibly efficient and the representatives were so helpful.

5.0
Verified Homeowner
McKinney, TX, on Jul 24, 2025

[Translated from ES] The best personal service

5.0
Verified Homeowner
Fort Worth, TX, on Jul 23, 2025

Ease of moving in and partnering with the builder.

5.0
Verified Homeowner

Builder Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less